At a Glance
- Tasks: Lead exciting data transformation projects and collaborate with diverse teams.
- Company: Join a global retailer at the forefront of technology and change.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic environment with a focus on innovation and career advancement.
- Why this job: Be a key player in reshaping a world-renowned brand's operations and customer engagement.
- Qualifications: Experience in managing complex programmes and strong communication skills required.
The predicted salary is between 60000 - 80000 £ per year.
A global retailer is undergoing a major multi-year data and technology transformation and is seeking an experienced IT Programme Manager to join its high impact Transformation function. This is a rare opportunity to play a pivotal role in a complex, international change programme that is reshaping how a world-renowned brand operates, delivers value, and engages customers.
The Opportunity
You'll join a fast-paced, ambitious technology and change team, working closely with product managers, business sponsors, analysts, SMEs and engineering teams. This is not a traditional oversight-only programme role — it's hands-on, delivery focused, and central to driving outcomes across a diverse portfolio of strategic initiatives.
You will take ownership of end-to-end delivery across multiple projects, ensuring alignment with global markets, operational teams, and senior stakeholders. Expect to lead cross-functional teams, shape delivery frameworks, and bring structure, clarity and momentum to a major data transformation journey.
Key Responsibilities
- Own the planning and delivery of assigned programmes and projects, ensuring successful execution across global markets.
- Operate within established delivery frameworks (waterfall, agile, hybrid) while maintaining a pragmatic, hands-on approach to outcomes, risks and milestones.
- Continuously review technology projects, ensuring compliance, quality and alignment with best practice.
- Oversee project budgets, tracking and authorising spend, and acting as budget holder where required.
- Identify, assess and manage programme and project risks, defining tolerances and mitigation strategies.
- Lead process improvement initiatives and coach teams through business change.
- Directly project manage initiatives from inception to completion when needed.
- Mentor teams on delivery methods, tools and best practice.
- Manage governance structures for portfolio and project work.
- Own escalation processes, ensuring leadership visibility of emerging risks and issues.
- Produce clear, concise reporting for programme and portfolio tracking.
Skills & Experience
- Proven track record delivering complex, multi-project programmes across geographies and time zones, ideally within retail or hospitality.
- Experience delivering ERP, finance, retail or large scale data transformation programmes.
- Strong background managing RFP processes, supplier validation and commercial proposal reviews.
- Demonstrated ability to build and lead cross-functional project teams with clear roles, alignment and collaboration.
- Experience overseeing change management, including training, documentation and communication strategies.
- Ability to develop and evaluate business cases with a focus on value and ROI.
- Exceptional communication skills, with confidence presenting to senior stakeholders and facilitating workshops.
- Strong knowledge of project management methodologies (e.g., MSP, DSDM, SAFe, PRINCE2).
- Proficiency in MS Project, Jira and Confluence.
Program Manager in London employer: Masentó Group
As a global retailer based in the vibrant area of Victoria, London, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our hybrid working model allows for flexibility while you engage in meaningful projects that drive significant transformation within the company. With ample opportunities for professional growth and development, you will be part of a forward-thinking team that values innovation and collaboration, making a real impact on how we connect with our customers worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Program Manager in London
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to programme management. We recommend role-playing with a friend to boost your confidence!
✨Tip Number 3
Showcase your hands-on experience! When discussing your past roles, highlight specific projects where you drove outcomes and led teams. This will resonate with employers looking for delivery-focused candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing passionate candidates like you.
We think you need these skills to ace Program Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of IT Programme Manager. Highlight your experience with data transformation and project management methodologies like Agile or PRINCE2. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this opportunity and how your background makes you the perfect fit for our ambitious technology and change team. Keep it engaging and personal!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to deliver complex programmes. Use metrics where possible to quantify your success—numbers speak volumes and we love to see them!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Masentó Group
✨Know Your Programmes Inside Out
Before the interview, dive deep into the specifics of programme management, especially in the context of data transformation. Familiarise yourself with methodologies like Agile and Waterfall, and be ready to discuss how you've applied them in past projects.
✨Showcase Your Leadership Skills
Be prepared to share examples of how you've led cross-functional teams. Highlight your experience in managing diverse stakeholders and driving outcomes. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Demonstrate Your Financial Acumen
Since budget management is key for this role, come equipped with examples of how you've tracked and authorised project spend. Discuss any experience you have with RFP processes and supplier validation to show your commercial awareness.
✨Communicate Clearly and Confidently
Exceptional communication skills are a must for this position. Practice articulating your thoughts clearly, especially when discussing complex topics. Be ready to present your ideas as if you're addressing senior stakeholders, and don’t shy away from facilitating discussions during the interview.
