At a Glance
- Tasks: Support operations, manage CRM data, and assist with contractor onboarding.
- Company: Join the dynamic Masentó Group, a leading international staffing firm.
- Benefits: Enjoy hybrid working, 25 days holiday, private healthcare, and incentive trips.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of a growing team and make a real impact in operations.
- Qualifications: Organised, detail-oriented, and confident with Microsoft Office tools.
The predicted salary is between 25000 - 30000 £ per year.
About Masentó Group
Masentó Group is an international staffing firm made up of three specialist brands: Masentó SAP, Masentó D&A and Masentó Search.
We partner with organisations to deliver world-class contract and permanent talent solutions across technology, business transformation and data analytics.
As we continue to grow, we are looking for someone who is motivated, detail-focused and eager to play an important part in supporting our people, processes and customers.
As Operations Assistant you will be a valued member of the operations team, helping to keep our systems, processes and day-to-day activity running smoothly.
This is a varied role where you will work closely with sales and operations colleagues, support contractor onboarding and compliance, and contribute to the continued growth of the Masentó brand.
- What you’ll be doing
- Provide day-to-day CRM support using Bullhorn
- Help maintain accurate CRM data and produce useful reports
- Run analytics to support better decision-making
- Support a smooth onboarding experience for contractors
- Act as the first point of contact for sales team queries and train new starters
- Coordinate contractor onboarding and process monthly timesheets in our timesheet system
- Support contract and compliance processes, helping to keep everything moving efficiently
- Support Linked In marketing initiatives and company branding, to maintain a consistent and professional company image across marketing materials
- Assist with the creation of internal and external presentations
- Champion the adoption of AI tools and emerging technologies, while identifying opportunities to improve productivity and streamline workflows
- What we’re looking for
- Highly organised with excellent attention to detail
- Confident using Microsoft Office, particularly Excel and Power Point and Canva
- Comfortable learning new systems and technology
- Able to manage multiple priorities in a busy environment
- Excellent communication and interpersonal skills
- Proactive, positive, and happy to get involved across different areas of the business
- Previous experience in a recruitment company or an Operations Assistant or similar role would be an advantage
- What you’ll get in return
- The opportunity to join a supportive, ambitious and growing business
- Hybrid working to support a healthy work-life balance
- 25 days’ holiday, increasing by one day each year up to 28 days
- Your birthday off each year
- Office closure over the Christmas period, from 24 December to the first Monday in January
- Private healthcare after one year of service
- Access to the company pension scheme
- Winter and summer incentive trips to celebrate success
Operations Assistant in London employer: Masentó Group
Masentó Group is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals looking to make a significant impact in the field of SAP implementations. With a strong emphasis on employee growth and development, team members benefit from ongoing training opportunities and the chance to work on exciting global projects in the vibrant city of Southampton. The hybrid work model allows for flexibility while maintaining a supportive office environment, ensuring a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Assistant in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Masentó Group!
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If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Masentó Group.
We think you need these skills to ace Operations Assistant in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Masentó Group. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Masentó Group and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Masentó Group. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Masentó Group's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Masentó Group
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Masentó Group.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Masentó Group will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Masentó Group and how you would contribute to adapting HR strategies.
