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- Tasks: Join us as a Service Engineer, working hands-on with cutting-edge scientific instruments across the UK and Ireland.
- Company: Be part of a rapidly growing analytical instrument provider known for exceptional service and advanced technology.
- Benefits: Enjoy a competitive salary, bonus, hybrid car, healthcare, 25 days holiday, and fantastic training opportunities.
- Why this job: This role offers a unique chance to work with high-value equipment and engage with major industry clients.
- Qualifications: 2-3 years of service engineering experience with complex equipment is essential; a degree is a plus.
- Other info: Work from home with occasional travel; no weekend work required.
The predicted salary is between 32000 - 48000 £ per year.
Service Engineer – Scientific Instruments Do you enjoy the practical hands-on elements of engineering and have the desire to work on industry-leading, highly complex equipment? Ready for your calling? This specialist technology provider is searching for a well-rounded Service Engineer to join their team. (Equipment training and certification provided). Why This Company? This leading analytical instrument provider has seen 35% growth over the past 5 years and now wishes to further bolster its UK service team. Recognised for service delivery and offering some of the industry’s most advanced benchtop equipment, they pride themselves on their detailed attention to their customers’ needs and dedication to the highest standards of performance and quality. Rewards & Benefits * £40K – £48K Basic Salary * 10% Bonus * Hybrid Company Car * Company Expense Card * Pension * BUPA Healthcare * 25 Days Holiday + Public Holidays * Fantastic training program About The Role As a Service Engineer you will work from a home office and cover the UK / Ireland. Responsibilities include: * Occasional trips to support the European service team when needed. (1 trip per quarter). * Due to the complex nature of the equipment and the potential travel time, you will typically attend 2-3 customer sites per week. Any travel is conducted Mon-Fri and therefore doesn’t encroach onto the weekends. * …
Service Engineer - Scientific Instruments employer: Mase Consulting Ltd
Contact Detail:
Mase Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - Scientific Instruments
✨Tip Number 1
Make sure to highlight your hands-on experience with complex scientific instruments during any conversations or interviews. This role requires a practical approach, so sharing specific examples of your past work can really set you apart.
✨Tip Number 2
Familiarize yourself with the latest advancements in analytical instruments and related technologies. Being knowledgeable about current trends will not only help you in discussions but also show your genuine interest in the field.
✨Tip Number 3
Network with professionals in the industry, especially those who work with similar equipment. Engaging with others can provide valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 4
Prepare to discuss your problem-solving skills and how you've approached fault finding in the past. This role emphasizes a logical and methodical approach, so be ready to share relevant experiences.
We think you need these skills to ace Service Engineer - Scientific Instruments
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in service engineering, particularly with complex equipment like analytical instruments or optical microscopes. Use specific examples to demonstrate your hands-on skills and problem-solving abilities.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your experience with similar technologies and how you can contribute to their service team. Be sure to align your skills with the responsibilities outlined in the job description.
Highlight Relevant Qualifications: If you have any certifications or training related to the equipment mentioned in the job description, be sure to include them. Even if a degree is not essential, showcasing your educational background can strengthen your application.
Showcase Your Customer Service Skills: Since the role involves liaising with customers, emphasize your communication skills and experience in customer service. Provide examples of how you've successfully managed client relationships or resolved issues in previous roles.
How to prepare for a job interview at Mase Consulting Ltd
✨Show Your Technical Expertise
Be prepared to discuss your hands-on experience with complex equipment. Highlight specific instruments you've worked on, such as analytical instruments or electron microscopes, and be ready to explain the challenges you faced and how you overcame them.
✨Demonstrate Problem-Solving Skills
Since fault finding is a key part of the role, prepare examples of past situations where you successfully diagnosed and resolved technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasize Customer Interaction Experience
This role involves liaising directly with customers, so share your experiences in customer service. Discuss how you managed client expectations and ensured satisfaction during service visits or installations.
✨Prepare for Travel Discussions
Since the job requires travel, be ready to talk about your flexibility and willingness to spend time away from home. Mention any previous roles that involved travel and how you managed your schedule effectively.
