At a Glance
- Tasks: Install, maintain, and troubleshoot cutting-edge scientific instruments across the UK and Ireland.
- Company: Join a leading provider of innovative scientific technology with a strong growth trajectory.
- Benefits: Enjoy a competitive salary, hybrid/electric company car, 25 days holiday, and a bonus.
- Other info: Work from home with excellent training and career progression opportunities.
- Why this job: Make a real impact in the scientific community while developing your engineering skills.
- Qualifications: 2-3 years of service engineering experience with complex equipment is essential.
The predicted salary is between 35000 - 45000 £ per year.
Do you enjoy the practical hands-on elements of engineering and have the desire to work on industry-leading, highly complex equipment? This specialist instrument provider is searching for a well-rounded Service Engineer to join their team. Equipment training and certification provided.
Recognised for providing industry leading technology coupled with a fantastic aftercare service, my client has seen significant year on year growth. In line with the acquisition of new customers, they now wish to further enhance the UK service operation.
As an investor in staff, they provide the one-to-one support and training needed to progress a long-term career within their organisation.
- 10% Bonus
- Hybrid / Electric Company Car
- Pension
- 25 Days Holiday + Public Holidays
- Fantastic training program
As a Service Engineer you will work from a home office and cover the UK / Ireland. Occasional trips to support the European service team when needed. Due to the complex nature of the equipment and the potential travel time, you will typically attend 2-3 customer sites per week. Any travel is conducted Mon-Fri and therefore doesn’t encroach onto the weekends.
Operating from a home office and visiting customers to complete new equipment installations, commissioning and user training. Some of the more advanced equipment can take up to 2 days to complete an installation and also 2 days for planned preventative maintenance.
Liaising with customers directly to schedule the service visit. Decommissioning equipment for site relocations. Conducting routine service and calibration work, alongside more reactive maintenance, including fault finding and problem resolution. Working on equipment including both hardware and software ranging from £60K to £250K in value. Completing service report visits. Handling service tickets, gaining the equipment log file and using TeamViewer where possible to gain remote access to their equipment. If on the rare occasion you aren’t able to resolve the issue on customer site, you will organise for the equipment to be sent to my clients’ service centre and attend to do further investigation.
The successful candidate will possess at least 2-3 years of service engineering experience, gained working on complex equipment, which could include but not limited to, Analytical Instruments, High Vacuum Equipment, Optical Microscopes, Laser Deposition, Sample Preparation, Electron Microscopes, Spectrometers, X-Ray CT Systems, MRI Scanners, Particle Accelerators, Particle Analysis instruments or similar.
It is, however, essential you have a logical and methodical approach to finding faults, an open communication style, and be comfortable spending on average of 2-3 nights per week away from home. A UK driving license is essential, as is the rights to work in the UK.
Based in the Northwest, Yorkshire, East or West Midlands (UK / Ireland travel required).
Service Engineer (Scientific Machinery) in Manchester employer: Mase Consulting Ltd
As a Service Engineer with this leading scientific instrument provider, you will thrive in a supportive and innovative work environment that prioritises employee development and career progression. With a strong commitment to training, competitive benefits including a hybrid company car, generous holiday allowance, and a culture that values work-life balance, this role offers a unique opportunity to engage with cutting-edge technology while enjoying the flexibility of working from home and travelling across the UK and Ireland.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer (Scientific Machinery) in Manchester
✨Tip Number 1
Get your hands dirty! If you can, try to get some practical experience with the equipment mentioned in the job description. Whether it's through internships, volunteering, or even tinkering at home, showing that you can handle complex machinery will make you stand out.
✨Tip Number 2
Network like a pro! Reach out to current or former employees of the company on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. A personal connection can sometimes give you the edge you need.
✨Tip Number 3
Prepare for the interview by brushing up on your technical knowledge. Be ready to discuss specific equipment you've worked on and how you approached troubleshooting. The more confident you are in your skills, the better you'll perform!
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and help you land that Service Engineer role. Plus, it shows you're serious about joining our team and makes it easier for us to track your progress.
We think you need these skills to ace Service Engineer (Scientific Machinery) in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Engineer role. Highlight your experience with complex equipment and any relevant technical skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with scientific instruments and how your hands-on engineering experience makes you a great fit for our team. Let us know what excites you about this opportunity!
Show Off Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled challenges in the past. We love candidates who can think on their feet and find solutions, especially when it comes to complex machinery!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Mase Consulting Ltd
✨Know Your Equipment
Make sure you brush up on the specific scientific instruments mentioned in the job description. Familiarise yourself with their functionalities and common issues. This will not only show your technical knowledge but also your genuine interest in the role.
✨Demonstrate Problem-Solving Skills
Prepare to discuss past experiences where you've successfully diagnosed and resolved complex equipment issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your logical approach to fault finding.
✨Show Off Your Communication Style
Since you'll be liaising directly with customers, practice articulating technical information clearly and concisely. Think of examples where you've effectively communicated with clients or team members, especially in high-pressure situations.
✨Be Ready for Travel Questions
As the role involves travel, be prepared to discuss your flexibility and comfort with being away from home. Share any relevant experiences that demonstrate your adaptability and willingness to meet customer needs, even if it means spending nights away.
