At a Glance
- Tasks: Join a dynamic team to service and install cutting-edge scientific instruments across the UK and Ireland.
- Company: Industry-leading provider of complex scientific equipment with a focus on employee growth.
- Benefits: Competitive salary, bonus, hybrid car, healthcare, and 25 days holiday.
- Other info: Enjoy a flexible work-from-home setup with opportunities for travel and professional development.
- Why this job: Make a real impact in science while developing your engineering skills in a supportive environment.
- Qualifications: 2-3 years of service engineering experience with complex equipment; degree preferred but not essential.
The predicted salary is between 40000 - 50000 £ per year.
Do you enjoy the practical hands-on elements of engineering and have the desire to work on industry-leading, highly complex equipment? This specialist instrument provider is searching for a well-rounded Service Engineer to join their team. (Equipment training and certification provided).
Why This Company?
Recognised for providing industry leading technology coupled with a fantastic aftercare service, my client has seen significant year on year growth. In line with the acquisition of new customers, they now wish to further enhance the UK service operation. As an investor in staff, they provide the one-to-one support and training needed to progress a long-term career within their organisation.
Rewards & Benefits
- £40K - £50K Basic Salary
- 10% Bonus
- Hybrid / Electric Company Car
- Company Expense Card
- Pension
- BUPA Healthcare
- 25 Days Holiday + Public Holidays
- Fantastic training program
About The Role
As a Service Engineer you will work from a home office and cover the UK / Ireland. Responsibilities include:
- Occasional trips to support the European service team when needed. (1 trip per quarter).
- Typically attend 2-3 customer sites per week. Any travel is conducted Mon-Fri and therefore doesn't encroach onto the weekends.
- Operating from a home office and visiting customers to complete new equipment installations, commissioning and user training.
- Visiting major industry and academia clients (universities).
- Liaising with customers directly to schedule the service visit.
- Decommissioning equipment for site relocations.
- Conducting routine service and calibration work, alongside more reactive maintenance, including fault finding and problem resolution.
- Working on equipment including both hardware and software ranging from £60K to £250K in value.
- Completing service report visits.
- Handling service tickets, gaining the equipment log file and using TeamViewer where possible to gain remote access to their equipment.
- Organising for the equipment to be sent to my clients' service centre for further investigation if unable to resolve the issue on customer site.
About You
The successful candidate will possess at least 2-3 years of service engineering experience, gained working on complex equipment, which could include but not limited to, Analytical Instruments, High Vacuum Equipment, Optical Microscopes, Laser Deposition, Sample Preparation, Electron Microscopes, Spectrometers, X-Ray CT Systems, MRI Scanners, Particle Accelerators, Particle Analysis instruments or similar. A degree level education is beneficial, but not essential. It is, however, essential you have a logical and methodical approach to finding faults, an open communication style, and be comfortable spending on average of 2-3 nights per week away from home. A UK driving license is essential, as is the rights to work in the UK. My client doesn't offer sponsorship.
Interested in this role? Click the apply button to send us your CV. If we think you're a great fit for this role, we'll be in touch in the next couple of days. Thank you for taking the time to read about this opportunity. We look forward to hearing from you, Team Mase.
Service Engineer – Scientific Instruments in Manchester employer: Mase Consulting Ltd
This company stands out as an exceptional employer, offering a supportive work culture that prioritises employee development and career progression. With a competitive salary, comprehensive benefits including healthcare and a generous holiday allowance, and the opportunity to work with cutting-edge scientific instruments, employees can expect a fulfilling and rewarding career while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer – Scientific Instruments in Manchester
✨Tip Number 1
Get your hands dirty! If you can, try to get some practical experience with the equipment mentioned in the job description. Whether it's through internships, workshops, or even personal projects, showing that you can handle complex instruments will make you stand out.
✨Tip Number 2
Network like a pro! Reach out to current or former employees of the company on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. A friendly chat can sometimes lead to insider info that could give you an edge.
✨Tip Number 3
Prepare for the interview by brushing up on your technical knowledge. Be ready to discuss specific equipment you've worked with and how you approached troubleshooting. The more confident you are in your skills, the better you'll come across!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. So go ahead, hit that apply button!
We think you need these skills to ace Service Engineer – Scientific Instruments in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Engineer role. Highlight your experience with complex equipment and any relevant technical skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your hands-on engineering experience makes you a perfect fit. Let us know what excites you about working with industry-leading technology.
Showcase Your Problem-Solving Skills:In your application, don't forget to mention specific examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate a logical and methodical approach to fault finding and problem resolution.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Mase Consulting Ltd
✨Know Your Equipment
Make sure you brush up on the specific scientific instruments you'll be working with. Familiarise yourself with their functionalities, common issues, and maintenance procedures. This will not only show your technical knowledge but also your genuine interest in the role.
✨Demonstrate Problem-Solving Skills
Prepare to discuss past experiences where you've successfully diagnosed and resolved complex issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your logical and methodical approach to fault finding.
✨Show Off Your Communication Skills
As a Service Engineer, you'll need to liaise with customers regularly. Practice articulating technical information clearly and concisely. Think about how you can explain complex concepts to someone without a technical background, as this will be crucial in your role.
✨Be Ready for Travel Questions
Since the job involves travel, be prepared to discuss your flexibility and comfort with being away from home. Share any relevant experiences that demonstrate your adaptability and willingness to meet customer needs, even if it means spending nights away.
