At a Glance
- Tasks: Join a dynamic team to service and install cutting-edge scientific instruments across the UK and Ireland.
- Company: Leading provider of innovative scientific technology with a strong focus on employee development.
- Benefits: Enjoy a competitive salary, hybrid/electric company car, 25 days holiday, and a fantastic training programme.
- Other info: Work from home with opportunities for travel and career progression.
- Why this job: Make a real impact in the scientific field while enjoying a flexible work-life balance.
- Qualifications: 2-3 years of service engineering experience with complex equipment and a logical problem-solving approach.
The predicted salary is between 35000 - 45000 £ per year.
Do you enjoy the practical hands-on elements of engineering and have the desire to work on industry-leading, highly complex equipment? This specialist instrument provider is searching for a well-rounded Service Engineer to join their team. Equipment training and certification provided.
Recognised for providing industry leading technology coupled with a fantastic aftercare service, my client has seen significant year on year growth. In line with the acquisition of new customers, they now wish to further enhance the UK service operation.
As an investor in staff, they provide the one-to-one support and training needed to progress a long-term career within their organisation.
- 10% Bonus
- Hybrid / Electric Company Car
- Pension
- 25 Days Holiday + Public Holidays
- Fantastic training program
As a Service Engineer you will work from a home office and cover the UK / Ireland. Occasional trips to support the European service team when needed. Due to the complex nature of the equipment and the potential travel time, you will typically attend 2-3 customer sites per week. Any travel is conducted Mon-Fri and therefore doesn’t encroach onto the weekends.
Operating from a home office and visiting customers to complete new equipment installations, commissioning and user training. Some of the more advanced equipment can take up to 2 days to complete an installation and also 2 days for planned preventative maintenance. Liaising with customers directly to schedule the service visit. Decommissioning equipment for site relocations. Conducting routine service and calibration work, alongside more reactive maintenance, including fault finding and problem resolution. Working on equipment including both hardware and software ranging from £60K to £250K in value. Completing service report visits. Handling service tickets, gaining the equipment log file and using TeamViewer where possible to gain remote access to their equipment. If on the rare occasion you aren’t able to resolve the issue on customer site, you will organise for the equipment to be sent to my clients’ service centre and attend to do further investigation.
The successful candidate will possess at least 2-3 years of service engineering experience, gained working on complex equipment, which could include but not limited to, Analytical Instruments, High Vacuum Equipment, Optical Microscopes, Laser Deposition, Sample Preparation, Electron Microscopes, Spectrometers, X-Ray CT Systems, MRI Scanners, Particle Accelerators, Particle Analysis instruments or similar. It is, however, essential you have a logical and methodical approach to finding faults, an open communication style, and be comfortable spending on average of 2-3 nights per week away from home. A UK driving license is essential, as is the rights to work in the UK.
Based in the Northwest, Yorkshire, East or West Midlands (UK / Ireland travel required)
Scientific Service Engineer in Manchester employer: Mase Consulting Ltd
As a leading provider of scientific instruments, our company is dedicated to fostering a supportive and innovative work environment for our Service Engineers. With a strong emphasis on employee development, we offer comprehensive training programmes, competitive benefits including a hybrid/electric company car, and a generous holiday allowance, all while ensuring a healthy work-life balance through flexible working arrangements. Join us in the Northwest, Yorkshire, or the Midlands, where you can grow your career while working with cutting-edge technology and making a meaningful impact in the scientific community.
StudySmarter Expert Advice🤫
We think this is how you could land Scientific Service Engineer in Manchester
✨Tip Number 1
Get to know the company inside out! Research their products, services, and culture. This way, when you get that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role. Plus, it could give you an edge if they put in a good word for you!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to service engineering and think of examples from your past experience that showcase your skills. The more you rehearse, the more confident you'll feel during the actual interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Scientific Service Engineer in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of a Service Engineer. Highlight your hands-on experience with complex equipment and any relevant technical skills. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with scientific instruments and how your experience makes you a great fit for our team. Keep it engaging and personal!
Showcase Problem-Solving Skills:In your application, don’t forget to mention specific examples where you've successfully diagnosed and resolved issues with complex equipment. We love seeing your logical and methodical approach in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Mase Consulting Ltd
✨Know Your Equipment
Make sure you brush up on the specific scientific instruments mentioned in the job description. Familiarise yourself with their functionalities and common issues. This will not only show your technical knowledge but also your genuine interest in the role.
✨Demonstrate Problem-Solving Skills
Prepare to discuss past experiences where you've successfully diagnosed and resolved complex equipment issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your logical and methodical approach to fault finding.
✨Show Off Your Communication Style
Since you'll be liaising directly with customers, practice articulating your thoughts clearly and confidently. Think of examples where you've effectively communicated technical information to non-technical clients, as this will highlight your open communication style.
✨Be Ready for Travel Talk
As the role involves travel, be prepared to discuss your flexibility and comfort with being away from home. Share any relevant experiences that demonstrate your adaptability and willingness to support the European service team when needed.
