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- Tasks: Support pharmaceutical manufacturers with complex automation equipment and conduct maintenance and repairs.
- Company: Leading industrial automation manufacturer with a focus on quality and customer needs.
- Benefits: Competitive salary, company car, private healthcare, and generous holiday allowance.
- Why this job: Join a growing team and work on cutting-edge technology in the pharmaceutical industry.
- Qualifications: 2+ years of service engineering experience with automated pharmaceutical equipment.
- Other info: Flexible working from home with opportunities for travel and career advancement.
The predicted salary is between 39000 - 52000 £ per year.
Do you enjoy the practical hands-on elements of engineering and have the desire to work on industry-leading, highly complex automation equipment? Ready for your calling? This specialist equipment manufacturer is searching for a well-rounded Field Service Engineer / Service Technician to support their pharmaceutical customers in the UK with a focus on South.
Why This Company?
This leading industrial automation manufacturer has grown 20% over the past 12 months and, in line with the acquisition of new customers and to ensure continued world-class service, they now wish to expand their service team in the UK. Operating in rapidly expanding markets such as pharmaceuticals and recognised for offering some of the industry’s most advanced production equipment, they pride themselves on their detailed attention to customer needs and dedication to the highest standards of performance and quality.
Rewards & Benefits
- £45K - £55K Basic (dependent on experience)
- Company Car
- Private Healthcare
- 4 x Life Assurance
- 5% Matched Pension
- Company Credit Card (Travel Expenses)
- Overtime (1.25x paid on any hours worked above contracted 39 hours per week)
- 25 Days Holiday + Bank Holidays
About The Role
As a Field Service Engineer / Service Technician you will work from a home office and be responsible for:
- Operating in an 80% mechanical and 20% electrical role.
- Working within a service engineering team supporting pharmaceutical manufacturers in the UK with a particular focus on the South.
- Attending a low number of customer calls as each case can be extremely complicated and time consuming.
- On rare occasions operating as part of an installation team to complete new equipment installations, commissioning and user training.
- Working to preventative maintenance and installation work which is often booked 2-3 months in advance, whilst also reacting to more pressing breakdowns and repairs.
- Working with the engineering planner to coordinate activities and movements.
- Conducting routine service and calibration work, alongside more reactive maintenance, including fault finding, problem resolution and repair.
- Completing service visit reports.
About You
The ideal candidate will possess at least 2 years of service engineering / technician experience, gained working on complex automated pharmaceutical equipment, including robotics, production/processing, materials handling, packaging and filling machinery. Candidates must speak fluent English and be multiskilled with a mechanical focus. You must be comfortable travelling in the UK and spending nights away from home when needed. A degree level education is beneficial, but not essential. It is, however, essential you have a logical and methodical approach to finding faults and be comfortable working on high-value automated machinery. A valid local driving license is required, as is the right to work in the UK. My client doesn't offer sponsorship.
Interested in this role? Here’s what happens next… Click the apply button to send us your CV. If we think you’re a great fit for this role, we’ll be in touch in the next couple of days. Thank you for taking the time to read about this opportunity. We look forward to hearing from you.
Team Mase.
Location: Ideally South UK – Berkshire, Buckinghamshire, Oxfordshire, Gloucestershire, Avon, Wiltshire, Hampshire, Surrey. Would also consider candidates in the Midlands.
Field Service Engineer / Maintenance - Pharmaceuticals employer: Mase Consulting Ltd
Contact Detail:
Mase Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer / Maintenance - Pharmaceuticals
✨Tip Number 1
Network like a pro! Reach out to your connections in the pharmaceutical and engineering sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Get hands-on! If you can, try to gain experience with the specific equipment mentioned in the job description. Whether it’s through internships, volunteering, or even personal projects, showing that you can handle complex automation equipment will make you stand out.
✨Tip Number 3
Prepare for interviews by practising common technical questions related to field service engineering. Brush up on your problem-solving skills and be ready to discuss how you’ve tackled challenges in the past. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from candidates who are genuinely interested in joining our team. So hit that apply button and let’s get the ball rolling!
We think you need these skills to ace Field Service Engineer / Maintenance - Pharmaceuticals
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with complex automated pharmaceutical equipment and any relevant skills that match the job description. We want to see how you fit into our team!
Showcase Your Skills: Don’t just list your qualifications; showcase your hands-on experience and problem-solving skills. Use specific examples from your past roles to demonstrate how you've tackled challenges in the field. This will help us see your potential!
Keep It Professional: While we love a friendly tone, make sure your application is professional. Check for typos and ensure your formatting is clean. A polished application shows us you care about the details, just like we do in our work.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and it helps us keep track of your application. We can’t wait to hear from you!
How to prepare for a job interview at Mase Consulting Ltd
✨Know Your Equipment
Make sure you brush up on the specific automation equipment used in the pharmaceutical industry. Familiarise yourself with the types of machinery mentioned in the job description, like robotics and filling machinery. This will show your potential employer that you're not just a technician, but someone who understands the intricacies of their products.
✨Demonstrate Problem-Solving Skills
Prepare to discuss past experiences where you've successfully diagnosed and resolved complex issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you convey your logical and methodical approach to fault finding, which is crucial for this role.
✨Show Your Customer Focus
Since this role involves supporting pharmaceutical manufacturers, be ready to talk about how you've prioritised customer needs in previous positions. Share examples of how you've gone above and beyond to ensure client satisfaction, as this company prides itself on detailed attention to customer needs.
✨Be Ready for Travel Questions
As the job requires travelling across the UK, be prepared to discuss your flexibility and comfort with overnight stays. Highlight any previous experience you have with travel for work, and reassure them that you're ready to meet the demands of the role without hesitation.
