At a Glance
- Tasks: Serve delicious Indian cuisine with charm and precision in a vibrant restaurant.
- Company: Masala Zone, a unique Indian dining experience in the heart of London.
- Benefits: Free meals, discounts, training opportunities, and referral bonuses up to £1,500.
- Other info: Flexible shifts available; perfect for students looking for part-time work.
- Why this job: Join a passionate team and learn about authentic Indian food while earning.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 12 - 15 € per hour.
Masala Zone is known for its unique Indian food sourced from gourmet homes and street stalls across India’s regions. Located in the historic Criterion Restaurant building, opposite the iconic Eros Fountain in the heart of London, we offer a panoramic range of proper Indian food including pioneering street food, thalis, flavourful grills, regional curries, and biryanis, as well as brunch and afternoon tea.
We welcome candidates from all backgrounds; knowledge of Indian food is a bonus but not essential as we provide extensive food training.
The position involves leading the section with precision and charm as waiting staff.
Weekly hours: Minimum 30-35 Full-time. A mixture of shift patterns is available:
- 6.30 am to 2.30 pm (breakfast and lunch)
- 11.30 am to 11.30 pm (lunch and dinner shifts)
In addition, we offer great benefits:
- Training on and off the job
- National Apprenticeships
- Free staff meals on duty
- Restaurant discounts and vouchers
- Recommend a friend incentives up to £1,500
You will need:
- Excellent communication skills
- Understanding of high standards of customer service
- Experience in a table service restaurant is preferable
- Must be available to work evenings and weekends
Waiting Staff employer: Masala Zone
Masala Zone is an exceptional employer that offers a vibrant work culture in the heart of London, where you can immerse yourself in the rich tapestry of Indian cuisine. With comprehensive training provided, including opportunities for National Apprenticeships, employees can grow their skills while enjoying benefits like free meals and generous discounts. Join us at our historic Criterion Restaurant location, where your passion for food and customer service will be celebrated and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff
✨Tip Number 1
Get to know Masala Zone! Familiarise yourself with our menu and the unique Indian dishes we offer. This will not only impress us during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! As waiting staff, you'll need to charm our guests while providing top-notch service. Try role-playing with a friend or family member to boost your confidence.
✨Tip Number 3
Be flexible with your availability. We have various shift patterns, so showing us that you can work evenings and weekends will make you stand out as a candidate. Flexibility is key in the hospitality industry!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're keen on joining our team at Masala Zone. We can't wait to hear from you!
We think you need these skills to ace Waiting Staff
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you're excited about working with Indian cuisine. Even if you don't have prior experience, sharing your enthusiasm for food can really make your application stand out!
Highlight Your Customer Service Skills:We’re all about providing top-notch service at Masala Zone. Make sure to mention any previous experience you have in customer service, especially in a restaurant setting. It’s all about making our guests feel special!
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. A bit of charm and authenticity can go a long way in showing us you’d be a great fit for our team.
Apply Through Our Website:To make sure your application gets to us directly, please apply through our website. It’s the easiest way for us to review your details and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at Masala Zone
✨Know Your Indian Cuisine
While knowledge of Indian food isn't essential, showing a genuine curiosity can set you apart. Do a bit of research on popular dishes like thalis, biryanis, and street food. This will not only impress your interviewers but also show that you're eager to learn and fit into the Masala Zone vibe.
✨Show Off Your Communication Skills
As waiting staff, excellent communication is key. During the interview, practice clear and friendly communication. You might even role-play a scenario where you take an order or handle a customer query. This will demonstrate your ability to engage with customers effectively.
✨Emphasise Your Customer Service Experience
If you've worked in a table service restaurant before, share specific examples of how you provided exceptional customer service. Talk about any challenges you faced and how you resolved them. This will highlight your experience and commitment to high standards.
✨Be Ready for Shift Patterns
Since the role involves various shift patterns, be prepared to discuss your availability openly. Show that you're flexible and willing to work evenings and weekends. This will reassure the interviewers that you’re ready to meet the demands of the job.
