Masabi is seeking a Customer Success Manager in the UK to own a portfolio of transport operator accounts, guiding onboarding, adoption and renewal across the UK. This hands-on role offers autonomy and learning within a growing global SaaS platform.
You will build trusted relationships, resolve issues, and coordinate with Product, Engineering and Support to reflect customer needs in the roadmap. A strong customer focus and curiosity about technology are essential.
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Remote UK Customer Success Manager for Transit SaaS employer: Masabi
At Masabi, we pride ourselves on being an inclusive employer that champions diversity and innovation. Our remote-first approach allows you to work from anywhere in the UK, with the added flexibility of a hybrid model for those in London, ensuring a healthy work-life balance. With generous benefits like private healthcare, a training allowance, and a collaborative culture focused on personal growth, Masabi is dedicated to supporting your career journey while making a meaningful impact in the world of public transport.
