At a Glance
- Tasks: Manage transport operators, build relationships, and guide customers through onboarding.
- Company: Masabi, a global leader in fare payment solutions.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Join a small, dynamic team with a focus on innovation and collaboration.
- Why this job: Shape the future of transport tech while making a real difference for customers.
- Qualifications: Strong communication skills and a passion for customer success.
The predicted salary is between 49500 - 60500 £ per year.
Masabi is a global fare payment leader powering journeys with Justride across 250+ locations.
As a Customer Success Manager in the UK, you will manage a portfolio of transport operators and authorities, build trusted relationships, resolve issues, and guide customers through onboarding and product usage.
You will join a small UK team, learning the domain quickly and owning client outcomes from day one, with opportunities to shape the road map and evolve with the product.
Remote Customer Success Manager – Transport SaaS employer: Masabi
At Masabi, we pride ourselves on being an excellent employer by offering a flexible remote working environment that empowers our employees to thrive. Our culture is built on empathy and continuous learning, providing ample opportunities for professional growth and collaboration within a dynamic team. Join us in shaping the future of transport technology while enjoying the benefits of a supportive workplace that values your contributions.
