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- Tasks: Lead the strategy for Masabi's core fare collection platform and guide a team of product managers.
- Company: Join Masabi, a leader in public transport payments, making journeys simple and accessible.
- Benefits: Remote-first work culture with opportunities for career growth and development.
- Why this job: Shape the future of transit technology and make a real impact on millions of journeys.
- Qualifications: Senior product leadership experience in complex technology environments, preferably in payments or SaaS.
- Other info: Diverse and supportive team culture that values your unique journey.
The predicted salary is between 72000 - 108000 £ per year.
About Us: At Masabi, we're powering the journeys of millions by making public transport payments simple, accessible, and seamless, whether through a mobile app, a ticket machine, or tapping a bank card. Our Justride platform is live in over 250 cities worldwide, and we partner with leaders like Uber, Moovit and Transit to drive the future of fare collection. Your journey matters too. At Masabi, you'll join a team of innovators with the tools and support to build the career you want.
The Role: As Masabi scales from a successful mid-market SaaS platform to serving some of the world's busiest cities, we are hiring a VP Product Platform to lead the next stage of our technology. This role will help mature Justride, Masabi's core fare collection platform, into an enterprise-grade SaaS offering that supports large-scale, mission-critical transit systems across Europe and North America. Reporting to our CPO, you will lead the strategy and roadmap across mobile ticketing and payments, Account-Based Ticketing, EMV, our API and integration layer, and the foundations that underpin reliability, performance and service tiers. You will guide a team of 10+ product managers and BAs, working across the organisation to deliver scalable and commercially meaningful capabilities for the cities and agencies we serve. As a senior leader within Product and Engineering, you will shape the long-term direction of Justride's platform capabilities and contribute to the decisions that guide Masabi's growth.
Location: We are a remote-first company. This role is open to candidates working from our London office in a hybrid capacity, or fully remote from anywhere in the UK or Canada.
Responsibilities:
- Platform Strategy and Execution: Set and own strategy across Masabi's core platform domains, including ABT, EMV, mobile ticketing, the fare engine and APIs. Prioritise work based on customer needs, market context and delivery impact. Ensure platform strategy supports enterprise deal success and high-quality delivery. Apply commercial thinking to product decisions, including public sector RFPs.
- Roadmap Delivery and Leadership: Own the roadmap across multiple product areas and customer programmes. Balance long-term investment with the needs of large, complex deployments. Lead the product lifecycle from discovery through delivery and iteration. Make clear trade-offs across investment, commitments and technical sustainability.
- Market Leadership and Commercial Impact: Build strong market and customer understanding to inform strategy and investment. Stay close to competitors, emerging technologies and industry trends. Represent Masabi as a senior product voice in selected customer and industry settings. Track success through adoption, commercial outcomes and customer impact.
- Engineering and Quality Partnership: Partner closely with Engineering to deliver the roadmap and strengthen reliability at scale. Clearly articulate non-functional requirements such as SLAs, observability and performance. Support shared quality standards and clear expectations of what good looks like.
- APIs and Integrations: Treat APIs and integrations as first-class products. Improve the developer and partner experience through better coverage, documentation and tooling. Support internal and external teams to build effectively on our services.
- Leadership and Team Growth: Lead and develop a team of product managers and product program leads. Build a collaborative, outcome-focused product culture. Coach emerging leaders and contribute to the wider Product and Engineering leadership team.
About You: You are a senior platform product leader with experience operating at scale across complex technology and enterprise environments. You understand what it takes to run products that are reliable, commercially healthy and ready for scale.
Experience:
- Senior product leadership experience owning complex platforms or multi-product portfolios.
- Background in payments, transit or mobility, fintech, or integration-heavy B2B SaaS.
- Experience working with enterprise or public sector customers, including RFP-led environments.
- Experience leading teams of eight plus people across multiple products or programmes.
- A track record of driving meaningful commercial outcomes.
Skills and Mindset:
- Strong technical understanding of APIs, integrations and non-functional requirements.
- Comfortable balancing long-term strategy with time-sensitive delivery.
- Commercially thoughtful and pragmatic in decision-making.
- Calm, outcome-focused and comfortable working through ambiguity.
Careers at Masabi are for people going places, driven by the mission to make transit fair and accessible for all. We're a diverse team of innovators who lead with purpose, move with empathy, and support one another every step of the way. We believe in journeys made simple, for riders and for our people. Whoever you are, just be yourself. We welcome applicants from all backgrounds and encourage you to bring your whole self to work. We're already powering journeys. Ready to start yours?
VP Product Platform in London employer: Masabi
Contact Detail:
Masabi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VP Product Platform in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Masabi. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by diving deep into Masabi's products and services. Show us you know our Justride platform inside out and how you can contribute to its growth.
✨Tip Number 3
Be ready to discuss your past experiences with complex platforms. We want to hear about your successes and how you've tackled challenges in similar roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace VP Product Platform in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the VP Product Platform role. Highlight your experience in leading product strategies, especially in complex environments like payments or transit. We want to see how your journey aligns with ours!
Showcase Your Leadership Skills: As a senior leader, it’s crucial to demonstrate your ability to lead teams and drive outcomes. Share specific examples of how you've developed product managers and fostered a collaborative culture. We’re all about teamwork here at Masabi!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to convey your achievements and how they relate to the responsibilities outlined in the job description. We appreciate clarity as much as you do!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our innovative team!
How to prepare for a job interview at Masabi
✨Know the Product Inside Out
Before your interview, dive deep into Masabi's Justride platform. Understand its features, benefits, and how it stands out in the market. Be ready to discuss how you can enhance its capabilities and align with their mission of making public transport payments seamless.
✨Showcase Your Leadership Style
As a VP Product Platform, you'll be leading a team of product managers. Prepare examples that highlight your leadership style, particularly how you've developed teams and fostered collaboration in previous roles. This will demonstrate your ability to build a strong product culture at Masabi.
✨Understand the Market Landscape
Familiarise yourself with the current trends in payments, transit, and mobility sectors. Be prepared to discuss competitors and emerging technologies. Showing that you have a finger on the pulse of the industry will position you as a knowledgeable candidate who can drive Masabi's strategy forward.
✨Prepare for Technical Discussions
Given the technical nature of the role, brush up on your understanding of APIs, integrations, and non-functional requirements. Be ready to articulate how these elements contribute to product reliability and performance, as this will be crucial in your discussions with the engineering team.