At a Glance
- Tasks: Connect transit agency needs with our innovative fare payment solutions.
- Company: Join Masabi, a leader in urban mobility innovation.
- Benefits: Enjoy 25 days holiday, private healthcare, and remote work flexibility.
- Other info: Collaborative environment with a focus on diversity and inclusion.
- Why this job: Make a real impact on global transit systems while growing your career.
- Qualifications: Experience in technical consulting or solutions engineering is a plus.
The predicted salary is between 49500 - 60500 £ per year.
About Us: At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel. Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit.
Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what.
The Role: Transit agencies commit when they can see exactly how Masabi's platform solves their problem. As a Solutions Consultant, that's your job: connecting what an agency needs to what our platform delivers, partnering with Business Development on the technical strategy and relationships that win business in your focus market, and shaping how we show up from a solution perspective at every step from first conversation through procurement and into delivery.
You'll go deep on both sides: the transit agency world, and our own product, especially our open platform and what makes working with Masabi different. That depth is what lets you shape solutions that genuinely solve an agency's problem rather than just answering their RFP.
Before we win, you'll be hands-on in the deal: bringing technical stakeholders in early, shaping how our product answers what a bid is asking for, running demos, and flagging gaps for Product and Engineering to consider for the roadmap. Once we win, you'll turn the agreed solution into something Delivery can build, and help Product, Engineering and PMO understand what's needed. What you learn from agencies along the way feeds back into Product's view of market demand. If that mix of commercial and technical appeals, you'll do well here.
Location: This role is available on a remote basis for candidates located anywhere in the UK. Candidates based in London may also work in a hybrid model, with occasional travel to the office.
Responsibilities:
- Partner with Business Development to develop the solution strategy and relationships that help us win in your focus market.
- Understand the product and the transit agency world deeply enough to connect the two and solve real problems for agencies, not just answer what's asked.
- Shape solutions that show agencies what they gain from our open platform, and what's genuinely different about working with Masabi.
- Build relationships with technical stakeholders early in the sales cycle, and run demos that bring the solution to life.
- Work on bids: show how our product meets what's being asked, identify gaps, and work with Product and Engineering to get real gaps onto the roadmap.
- Once we win, translate the agreed solution into Statements of Work and commercial documentation, and support the handover into Delivery.
- Run discovery workshops, pre- and post-sale, to align stakeholders on design, from RFP response through to detailed design on complex solutions.
- Help Product, Engineering and PMO understand what's needed to implement what was sold.
- Feed what you hear from agencies back to Product and Engineering, so market demand shapes the roadmap.
About You: You've worked in technical consulting, solutions engineering or a product-focused role. APIs, data models and integration flows are familiar territory. You've contributed to RFPs, SoWs or structured procurement responses. You can guide a room of different stakeholders through a complex topic and reach a practical answer together. You've worked with enterprise or public-sector customers in complex environments, such as transit, mobility, govtech or fintech. Commercial, technical and delivery considerations are things you weigh together when shaping a solution. You communicate clearly, and you adjust how you explain things depending on who you're talking to. You work well across teams, and you're comfortable when the picture isn't complete yet.
Nice to Have: Familiarity with fare collection systems or transit agency environments. Experience with partner integrations involving third-party hardware or SaaS platforms. Experience in another regulated, tender-led sector. Experience improving documentation, diagrams or enablement material for partners and new hires.
AI at Masabi: AI is becoming part of how we work at Masabi. You don’t need professional experience using AI tools, but we’d expect you’ve experimented with them and are curious about how they can help you learn, solve problems, and work more effectively.
Some of Our Benefits: 25 days of holiday per year plus the option to buy another 5 days, pro-rated. Private healthcare via AXA, including pre-existing conditions and mental health. Life insurance. Menopause support. Choice of workstation. The ability to work for up to 3 months per year from any country in the world (certain limitations apply). Pension scheme. Training allowance of up to £1000 per year. £200 annual allowance for any home office need or improvement. Enhanced family leave pay. Cycle to work scheme. Regular social gatherings with a monthly allowance for each employee. A fun and collaborative environment with a focus on making a difference in the world.
Why Masabi: Join Masabi and be part of a team that’s at the forefront of urban mobility innovation. We offer a dynamic and supportive environment where your skills in writing compelling proposals and managing complex bid processes can make a significant impact. Be a part of our journey to transform transit systems around the globe. Careers at Masabi are for people going places - driven by a mission to make transit fair and accessible for all. We are a network of innovators from all walks of life, passionate about making a difference. At Masabi, we operate with openness and trust, creating an environment where everyone feels empowered to bring their whole, authentic selves to work. Whoever you are, just be yourself. We welcome applications from underrepresented groups, including disabled and neurodivergent people, and can make adjustments at any stage of the process. You’re also welcome to share your pronouns whenever you feel comfortable. Together, we simplify journeys, remove barriers, and improve daily life for millions.
Why Join Masabi? Driven by Purpose – We believe in journeys made simple. The work isn’t always easy, but the best things never are. Encouraged to Accelerate – Masabi is going places and our people are in the driving seat. Whether you’re taking the direct route or exploring new paths, we support your journey. Advancing with Empathy – We put people first and foster a culture of learning, not blame. No matter your cargo, we share the load. We’re already powering journeys - are you ready to join us?
Solutions Consultant in London employer: Masabi
At Masabi, we pride ourselves on being an inclusive employer that champions diversity and innovation. Our remote-first approach allows you to work from anywhere in the UK, with the added flexibility of a hybrid model for those in London, ensuring a healthy work-life balance. With generous benefits like private healthcare, a training allowance, and a collaborative culture focused on personal growth, Masabi is dedicated to supporting your career journey while making a meaningful impact in the world of public transport.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Consultant in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Masabi or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Masabi.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Masabi.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Masabi that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Solutions Consultant in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Masabi.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Masabi and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Masabi
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Masabi uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
