At a Glance
- Tasks: Manage transport operators, build relationships, and guide customers through onboarding.
- Company: Masabi, a global leader in fare payment solutions.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Join a small, dynamic team with a focus on innovation and collaboration.
- Why this job: Shape the future of transport tech while making a real difference for customers.
- Qualifications: Strong communication skills and a passion for customer success.
The predicted salary is between 46125 - 56375 £ per year.
Masabi is a global fare payment leader powering journeys with Justride across 250+ locations.
As a Customer Success Manager in the UK, you will manage a portfolio of transport operators and authorities, build trusted relationships, resolve issues, and guide customers through onboarding and product usage.
You will join a small UK team, learning the domain quickly and owning client outcomes from day one, with opportunities to shape the road map and evolve with the product.
#J-18808-Ljbffr
Remote Customer Success Manager – Transport SaaS in London employer: Masabi
At Masabi, we pride ourselves on being an inclusive employer that champions diversity and innovation. Our remote-first approach allows you to work from anywhere in the UK, with the added flexibility of a hybrid model for those in London, ensuring a healthy work-life balance. With generous benefits like private healthcare, a training allowance, and a collaborative culture focused on personal growth, Masabi is dedicated to supporting your career journey while making a meaningful impact in the world of public transport.
