At a Glance
- Tasks: Lead shifts, ensure food quality, and deliver top-notch customer satisfaction.
- Company: Join a leading Mexican-inspired quick service restaurant with a family-oriented culture.
- Benefits: Daily pay, flexible scheduling, health benefits, and scholarship opportunities.
- Other info: Great training and career growth opportunities await you!
- Why this job: Be a fast-food hero and grow your career in a supportive environment.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 14 - 14 £ per hour.
Are you ready to be a fast-food hero? Join our team as a Shift Lead, where you play a key role in the operation of the restaurant. The Shift Leader supports the Restaurant General Manager by running great shifts in a self-sufficient manner. Shift Leaders take ownership and responsibility for resolving problems, seeking help from others when appropriate, and are willing to provide help and guidance to others.
Benefits To Your Success:
- Daily Pay-On Demand Pay Wisely Account
- Direct Deposit
- Paid Vacation
- Health Benefits
- Competitive Pay
- Flexible scheduling
- Live Mas Scholarship Opportunity
About MRG:
As a Franchisee, we are proud to be the nation’s leading Mexican-inspired quick service restaurant. Our culture is family-oriented, supportive, and we practice an open-door policy for feedback and ideas. We invest in the success of our team and provide adequate training for all positions. We are rapidly growing and thrive to see the success of our shift leads and team members to succeed in their careers here at MRG. So, if you are seeking an opportunity to learn, grow and flourish, come join our team!
Additional Responsibilities Include:
- Ensures food quality and 100% customer satisfaction
- Ensures complete and timely execution of marketing programs
- Ensures a safe working environment by role modelling and requiring safe work behaviours
- Provides regular feedback to the team and RGM
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Shift Lead in Newport employer: MAS Restaurant Group
At MRG, we pride ourselves on being a family-oriented and supportive employer, offering our Shift Leads a dynamic work environment where they can thrive. With competitive pay, flexible scheduling, and opportunities for personal growth through our Live Mas Scholarship, we are dedicated to investing in the success of our team members. Join us to be part of a rapidly growing franchise that values your contributions and encourages your career development.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead in Newport
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like MAS Restaurant Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to MAS Restaurant Group
Don't be shy about reaching out to MAS Restaurant Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Shift Lead in Newport
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about MAS Restaurant Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at MAS Restaurant Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!