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For Companies At a Glance
- Tasks: Support the service department with admin tasks and client communication.
- Company: Join a caring, local business known for exceptional client satisfaction.
- Benefits: Enjoy free onsite parking and a supportive team environment.
- Why this job: Be a vital part of a small team in a thriving company with growth opportunities.
- Qualifications: Strong communication skills and basic Excel knowledge required.
- Other info: Office-based role, Monday to Friday, 9am to 5.30pm.
Exciting Opportunity: Permanent Service Coordinator in Olney - 24-28K
Proud to partner with a well-established company located in Olney, known for its commitment to exceptional client satisfaction and efficient service delivery. Big enough to cope and small enough to care, this company values professionalism and aims to enhance their service operations.
The good stuff:
- Do you want to work for a thriving, local business with a family feel but with a corporate business approach?
- Be part of a small, caring team?
- Have the opportunity to develop?
- Want to have an integral role where you are the back-bone of the department?
- Free onsite parking
A varied role as outlined below and the daily duties are likely to involve:
- Provide admin support for the service department, which is the hub of the business. They are after all responsible for keeping the clients happy so you have an important part to play.
- Preparing reports on any issues that occur from when engineers are out onsite, or perhaps if they have to attend an out of hours call out and sharing this information with management. Whilst also producing management reports.
- Working closely and covering in absence with the Account Managers & Service Coordinator who receives requests from customers and organises the engineers schedule.
- Occasionally be responsible for compiling timesheet information for the Service Manager.
- Update internal system with accurate information.
- Responding to emails in a prompt manner.
In return, what we need from you:
- Excellent communication skills are a must.
- Be able to prioritise, be accurate, efficient and organised.
- Have at least basic Excel knowledge.
- Similar experience to the above.
- Work in the office Monday – Friday 9am – 5.30pm.
So, if you are interested and want an immediate opportunity, please apply immediately with your CV.
Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive daily. However, your application will be reviewed within a two day working period. If you do not hear from us within this time, you have unfortunately been unsuccessful on this occasion.
Service Administrator employer: MAS Resourcing
Contact Detail:
MAS Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator
✨Tip Number 1
Research the company thoroughly before your interview. Understand their values, mission, and the services they provide. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Prepare specific examples from your past experience that demonstrate your organisational skills and ability to handle administrative tasks. Being able to discuss how you've successfully managed similar responsibilities will make you stand out.
✨Tip Number 3
Practice your communication skills, as they are crucial for this role. Consider doing mock interviews with a friend or family member to refine your ability to articulate your thoughts clearly and confidently.
✨Tip Number 4
Show enthusiasm for the role and the company culture during your interactions. A positive attitude and eagerness to contribute to a small, caring team can set you apart from other candidates.
We think you need these skills to ace Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. Emphasise your communication skills, organisational abilities, and any previous administrative roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for this specific company in Olney and how you can contribute to their service operations.
Highlight Relevant Skills: In your application, specifically mention your proficiency with Excel and any other software tools you are familiar with. Provide examples of how you've used these skills in past roles to support service delivery.
Follow Up: After submitting your application, consider sending a polite follow-up email after a week to express your continued interest in the position. This shows initiative and keeps you on their radar.
How to prepare for a job interview at MAS Resourcing
✨Showcase Your Communication Skills
As excellent communication skills are a must for this role, be prepared to demonstrate your ability to convey information clearly and effectively. Practice articulating your thoughts and consider examples from past experiences where your communication made a difference.
✨Highlight Your Organisational Skills
This position requires you to be organised and efficient. During the interview, share specific instances where you successfully managed multiple tasks or prioritised effectively. This will show that you can handle the varied responsibilities of the role.
✨Familiarise Yourself with Excel
Basic Excel knowledge is required, so brush up on your skills before the interview. Be ready to discuss how you've used Excel in previous roles, whether for reporting or data management, to demonstrate your capability in this area.
✨Understand the Company Culture
Research the company’s values and culture, especially their commitment to client satisfaction and teamwork. Be prepared to discuss how your personal values align with theirs and how you can contribute to their family-like atmosphere while maintaining professionalism.
