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- Tasks: Support the PCN Management team with administration, meetings, and data analysis.
- Company: Progressive PCN in the beautiful Lake District.
- Benefits: Free tea, cake, NHS pension, 6 weeks holiday, and birthday off.
- Why this job: Join a supportive team and make a difference in patient care.
- Qualifications: 3 GCSEs at grade C or above; admin experience preferred.
- Other info: Opportunity for permanent position post-maternity leave.
The predicted salary is between 24000 - 36000 £ per year.
We are a forward-thinking and progressive PCN in the Lake District looking to recruit a PCN Administrator to cover maternity leave for twelve months. The role is to be based at Maryport Health Services & Castlegate & Derwent Surgery. This vacancy is advertised with a view to a successful candidate being able to start in January 2026. This will allow for crossover with the current postholder before maternity leave commences. This role is a fixed term position but the Practices would be prepared to retain the successful candidate post-maternity leave, in a permanent position at either/both Practices.
Main duties of the job
The role of Administrator will be to support the PCN Management team, covering two GP Practices. The role includes:
- Attending meetings, minute taking, assisting with projects, assisting with data quality, extended access monitoring of provision, support with marketing, support with digital transformation projects, preparation of PCN reports and submissions.
Previous experience of working within the NHS, use of EMIS and Ardens is desirable but not essential as full training will be provided.
About us
Joining two teams of over 130 staff combined, who all like to support each other and deliver the best possible service to the patients. We serve a combined population of approximately 32,000 patients. We provide a uniform, free tea and coffee (and cake sometimes!), access to the NHS pension scheme, 6 weeks (plus bank holidays adj) per annum (pro rata), birthday as a day off, free parking, training and good craic.
Please apply with CV and cover letter to: nencicb-cu.recruitment.mhs@nhs.net
Job responsibilities
DUTIES & RESPONSIBILITIES
- Assist with PCN finances ARRS claims
- Support compilation of PCN finance from remittances and PCSE statements
- Liaise with practices to ensure transactions for PCN are processed
- Deputise
- Attend meetings on behalf of PCN, take minutes and report back to PCN Board
- Administration
- Running searches and collating results in Excel for data analysis purposes
- Involvement in data collection to meet service requirements
- Import of Ardens searches to EMIS, data updates and upload to Ardens Manager
- Supporting PCN Marketing
- Filing and photocopying as required
- Ensure admin room is tidy, risk free and patient confidentiality is maintained at all times following the practices clean desk policy
This is not an exhaustive list of duties but is intended as a guide.
Communication
PCN staff should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members.
- Communicate effectively with patients and carers.
- Recognize peoples needs for alternative methods of communication and respond accordingly.
Work Setting and Review
Works under direct supervision of the PCN Digital Transformation and Ops Lead. Ability to prioritise duties to ensure deadlines are achieved.
Individual Responsibilities
- Attendance and completion of mandatory training as directed by the practice.
- Adhere to practice policies and procedures.
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
Person Specification
Qualifications
- A minimum of 3 GCSEs at grade C or above (or equivalent)
- Business Administration NVQ Level 2 or above
Experience
- Experience of working in busy administration environment
- Minute taking
- Previous experience of working in a general practice environment
Knowledge & Skills
- Ability to work independently and part of team
- Good numerical skills
- Good MS Office Skills Word, Excel, Outlook and Internet
- ECDL or equivalent IT qualification
- Knowledge of EMIS Web
- Knowledge of Ardens
Personal Attributes
- Enthusiastic and motivated
- Flexible approach to working hours
- Willingness to learn and undertake further training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
PCN Administrator in Maryport employer: Maryport Health Services
Contact Detail:
Maryport Health Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PCN Administrator in Maryport
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the PCN, especially those in admin roles. They can give you insider info on what the team is really like and what skills are most valued.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of EMIS and Ardens. Even if you haven't used them before, showing that you're eager to learn will impress the hiring team.
✨Tip Number 3
Don’t underestimate the power of a good follow-up! After your interview, send a quick thank-you email to express your appreciation for the opportunity and reiterate your enthusiasm for the role.
✨Tip Number 4
Apply through our website for a smoother process! It shows you're serious about joining us and makes it easier for the hiring team to keep track of your application.
We think you need these skills to ace PCN Administrator in Maryport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the PCN Administrator role. We want to see how your background fits with our needs, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team and how you can contribute to our mission. Keep it friendly and professional – we love a bit of personality!
Show Off Your Communication Skills: Since effective communication is key in this role, make sure your application reflects your ability to communicate clearly and concisely. Whether it’s in your CV or cover letter, let us see your writing skills in action!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Maryport Health Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a PCN Administrator. Familiarise yourself with tasks like minute taking, data analysis, and supporting digital transformation projects. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Effective communication is key in this role. Prepare examples of how you've successfully communicated with team members or patients in previous positions. Highlight your ability to adapt your communication style to meet different needs, as this is crucial in a healthcare setting.
✨Brush Up on Relevant Software
While experience with EMIS and Ardens is desirable but not essential, it’s a good idea to familiarise yourself with these systems. If you have any experience with similar software, be ready to discuss it. Showing a willingness to learn can also impress the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the PCN's goals, team dynamics, and training opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
