PCN Administrator in Cockermouth

PCN Administrator in Cockermouth

Cockermouth Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the PCN Management team and assist with various administrative duties.
  • Company: Progressive PCN in the beautiful Lake District, focused on teamwork and patient care.
  • Benefits: Free tea, cake, NHS pension, 6 weeks holiday, birthday off, and free parking.
  • Why this job: Join a supportive team and make a real difference in healthcare administration.
  • Qualifications: 3 GCSEs at grade C or above; admin experience preferred but not essential.
  • Other info: Opportunity for permanent position post-maternity leave and excellent training provided.

The predicted salary is between 24000 - 36000 £ per year.

We are a forward-thinking and progressive PCN in the Lake District looking to recruit a PCN Administrator to cover maternity leave for twelve months. The role is to be based at Maryport Health Services & Castlegate & Derwent Surgery. This vacancy is advertised with a view to a successful candidate being able to start in January 2026. This will allow for crossover with the current postholder before maternity leave commences. This role is a fixed term position but the Practices would be prepared to retain the successful candidate post-maternity leave, in a permanent position at either/both Practices.

Main duties of the job

The role of Administrator will be to support the PCN Management team, covering two GP Practices. The role includes:

  • Attending meetings, minute taking, assisting with projects, assisting with data quality, extended access monitoring of provision, support with marketing, support with digital transformation projects, preparation of PCN reports and submissions.

Previous experience of working within the NHS, use of EMIS and Ardens is desirable but not essential as full training will be provided.

About us

Joining two teams of over 130 staff combined, who all like to support each other and deliver the best possible service to the patients. We serve a combined population of approximately 32,000 patients. We provide a uniform, free tea and coffee (and cake sometimes!), access to the NHS pension scheme, 6 weeks (plus bank holidays adj) per annum (pro rata), birthday as a day off, free parking, training and good craic.

Please apply with CV and cover letter to: nencicb-cu.recruitment.mhs@nhs.net

Job responsibilities

DUTIES & RESPONSIBILITIES

  • Assist with PCN finances ARRS claims
  • Support compilation of PCN finance from remittances and PCSE statements
  • Liaise with practices to ensure transactions for PCN are processed
  • Deputise
  • Attend meetings on behalf of PCN, take minutes and report back to PCN Board
  • Administration
  • Running searches and collating results in Excel for data analysis purposes
  • Involvement in data collection to meet service requirements
  • Import of Ardens searches to EMIS, data updates and upload to Ardens Manager
  • Supporting PCN Marketing
  • Filing and photocopying as required
  • Ensure admin room is tidy, risk free and patient confidentiality is maintained at all times following the practices clean desk policy

This is not an exhaustive list of duties but is intended as a guide.

Communication

PCN staff should recognize the importance of effective communication within the team and will strive to:

  • Communicate effectively with other team members.
  • Communicate effectively with patients and carers.
  • Recognize peoples needs for alternative methods of communication and respond accordingly.

Work Setting and Review

Works under direct supervision of the PCN Digital Transformation and Ops Lead. Ability to prioritise duties to ensure deadlines are achieved.

Individual Responsibilities

  • Attendance and completion of mandatory training as directed by the practice.
  • Adhere to practice policies and procedures.
  • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

Person Specification

Qualifications

  • A minimum of 3 GCSEs at grade C or above (or equivalent)
  • Business Administration NVQ Level 2 or above

Experience

  • Experience of working in busy administration environment
  • Minute taking
  • Previous experience of working in a general practice environment

Knowledge & Skills

  • Ability to work independently and part of team
  • Good numerical skills
  • Good MS Office Skills Word, Excel, Outlook and Internet
  • ECDL or equivalent IT qualification
  • Knowledge of EMIS Web
  • Knowledge of Ardens

Personal Attributes

  • Enthusiastic and motivated
  • Flexible approach to working hours
  • Willingness to learn and undertake further training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

PCN Administrator in Cockermouth employer: Maryport Health Services

As a forward-thinking PCN located in the stunning Lake District, we pride ourselves on fostering a supportive and collaborative work environment for our team of over 130 dedicated staff. We offer excellent benefits including generous annual leave, access to the NHS pension scheme, and opportunities for professional development, ensuring that our employees can thrive both personally and professionally while contributing to the health and wellbeing of our community.
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Contact Detail:

Maryport Health Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land PCN Administrator in Cockermouth

✨Tip Number 1

Get to know the PCN and its values! Research the practices you'll be working with, like Maryport Health Services & Castlegate & Derwent Surgery. Understanding their mission and culture will help you connect during interviews and show that you're genuinely interested.

✨Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. This insider info can give you an edge and help you tailor your approach.

✨Tip Number 3

Prepare for those tricky interview questions! Think about how your skills match the job description, especially around administration and communication. Practise your answers so you can confidently showcase your experience and enthusiasm.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team and ready to contribute to the great work we do in the Lake District.

We think you need these skills to ace PCN Administrator in Cockermouth

Minute Taking
Data Analysis
Excel Proficiency
Communication Skills
Project Assistance
Marketing Support
Digital Transformation Knowledge
EMIS Knowledge
Ardens Knowledge
Numerical Skills
Teamwork
Independent Working
Flexibility
Willingness to Learn

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the PCN Administrator role. Highlight any relevant admin experience, especially in healthcare settings, and don’t forget to mention your familiarity with tools like EMIS and Ardens if you have it!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how you can contribute to our team. Be sure to mention your enthusiasm for supporting patient care and your willingness to learn.

Show Off Your Communication Skills: Since effective communication is key in this role, make sure your application showcases your ability to communicate clearly and professionally. Whether it's through your CV or cover letter, let us see your knack for clear and concise writing!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our forward-thinking team!

How to prepare for a job interview at Maryport Health Services

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a PCN Administrator. Familiarise yourself with tasks like minute taking, data analysis, and supporting digital transformation projects. This will help you demonstrate your knowledge and enthusiasm for the role.

✨Showcase Your Communication Skills

Effective communication is key in this role. Prepare examples of how you've successfully communicated with team members or patients in previous positions. Highlight your ability to adapt your communication style to meet different needs, as this is crucial in a healthcare setting.

✨Brush Up on Relevant Software

Since knowledge of EMIS and Ardens is desirable, take some time to learn about these systems if you're not already familiar. Even if you haven't used them before, showing that you're proactive about learning can impress the interviewers.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the PCN's goals, team dynamics, and training opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

PCN Administrator in Cockermouth
Maryport Health Services
Location: Cockermouth
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