At a Glance
- Tasks: Lead the Front Office team and ensure guest safety overnight.
- Company: The Marylebone, a luxury hotel in the heart of London.
- Benefits: Competitive salary, holiday allowance, free meals, and discounts.
- Other info: Enjoy a vibrant work culture with regular team events and personal development opportunities.
- Why this job: Join a top-rated workplace and create memorable experiences for guests.
- Qualifications: Experience in luxury hotel front office and attention to detail.
The predicted salary is between 30000 - 40000 € per year.
Contract: Permanent
Salary: Competitive Salary with Great Incentives & Service Charge
Role Responsibilities:
As the Night Manager of The Marylebone, you will be responsible for the safety and security of our guests overnight and lead the Front Office team during this time. You will be warm and welcoming, providing the guest with an efficient and courteous welcome and departure, whilst also working behind the scenes to oversee the completion of nightly reports and prepare for the next day arrivals. Experience with LQA and Forbes service standards would be preferred. The ideal candidate will be working in a similar role within the luxury hotel Front Office department. Attention to detail, accuracy and a drive to deliver a memorable guest experience will be key to your success.
The Perks of working for The Marylebone:
- Holiday allowance increasing with length of service up to 25 days
- Free meals on duty
- 50% discount when dining with The Doyle Collection
- Discounted rates when staying in our hotels
- Training dedicated to personal development
- Cycle to work scheme
- Discounts in selected stores and online shops
- Life Insurance and Company Pension
- Complimentary uniform and dry cleaning
- One paid volunteering day per year
- Free access to the Employee Assistance Programme
- Hotel Incentives and rewards
- Staff summer parties, Christmas parties and regular team get-togethers
- Refer a Friend bonus scheme
The Marylebone, London
Located just minutes from Oxford Street and in the heart of Marylebone Village, The Marylebone hotel provides easy access to the best that London has to offer. The excitement and buzz of Marylebone Lane, Oxford Street and Park Lane, the world-famous stores of Bond Street and Mayfair and the green spaces of Regents Park and Hyde Park are all just a short walk away.
The Doyle Collection
The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness. We are proud to say that The Doyle Collection has maintained its listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.
Night Manager in London employer: Marylebone
The Marylebone is an exceptional employer, offering a vibrant work culture in the heart of London, where employees are valued and encouraged to grow. With competitive salaries, generous holiday allowances, and a commitment to personal development, team members enjoy a supportive environment that fosters both professional and personal well-being. The Doyle Collection's recognition as one of the 'Best Large Workplaces' highlights our dedication to creating a warm and inclusive atmosphere, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at The Marylebone or similar hotels. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of LQA and Forbes service standards. Show us you know what it takes to deliver that top-notch guest experience we pride ourselves on!
✨Tip Number 3
When you get that interview, be sure to highlight your attention to detail and how you've created memorable experiences for guests in the past. We love hearing about real-life examples!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at The Doyle Collection.
We think you need these skills to ace Night Manager in London
Some tips for your application 🫡
Show Your Warmth:As a Night Manager, you'll need to be warm and welcoming. Make sure your application reflects your personality! Use friendly language and share experiences that highlight your ability to create a positive atmosphere for guests.
Highlight Relevant Experience:If you've worked in a similar role within the luxury hotel sector, shout about it! Mention specific responsibilities and achievements that align with the job description, especially around guest service and team leadership.
Attention to Detail is Key:We love candidates who pay attention to detail. Ensure your application is free from typos and errors. Tailor your CV and cover letter to the role, showing that you understand what’s needed for the Night Manager position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining our team at The Marylebone!
How to prepare for a job interview at Marylebone
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Night Manager. Familiarise yourself with the key aspects like guest safety, leading the Front Office team, and preparing nightly reports. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
As a Night Manager, providing a warm and welcoming experience is crucial. Prepare examples from your past roles where you've gone above and beyond for guests. Highlight your understanding of LQA and Forbes service standards, as this will set you apart from other candidates.
✨Demonstrate Attention to Detail
Attention to detail is key in this role. During the interview, be ready to discuss how you've ensured accuracy in previous positions, whether it’s in reporting or guest interactions. You might even want to bring up specific instances where your attention to detail made a difference.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how the hotel maintains its high service standards. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
