Assistant Director of Services (PROGRAM MANAGER II)

This manager serves as the Assistant Director for Adult, Child, and Family Services and provides direct supervision to four subordinate supervisors, the agency attorney, CAC Coordinator, and a clerical person. The manager is responsible for the child welfare budget, applies and monitors grants, and oversees all adult and child welfare programs. This position establishes and implements policies and procedures, establishes and evaluates program goals, provides direction, planning, evaluation, and coordination to the Child Welfare and Adult Services programs including administering the Division’s operations. This position also oversees work with our Child Advocacy Center facility. This position has total control over the needs and the structuring of the Services division, decides the staffing needs and identifies and locates training to enhance practice. This employee also serves as essential personnel for the agency and is a point of contact in the absence of the Director when needed. This position is required to work with other Assistant Directors in the implementation of the LDSS emergency preparedness responsibilities for sheltering and activation when needed in case of an emergency.

POSITION DUTIES

• Determines organizational structure & staffing needs of all Services programs.
• Plans, coordinates, supervises, and evaluates the work of subordinate Supervisors, agency attorney, and CAC / CQI Coordinator, and clerical support.
• Responsible for identifying staffing needs in Services and hires staff based on the Division’s needs.
• Plans for training of staff and participates in Services case meetings, meets with clients as needed, participates in court preparation meetings, and court hearings.
• Monitors ACQI data compliance and performance outcomes and prepares corrective action as needed.
• Establishes overall policies and procedures for the Services programs and oversees the implementation of new policies and approves revisions as needed with new protocols.
• Establishes and evaluates program goals, establishes long- and short-term goals and sets standards and controls to meet program objectives for programs operations and resources.
• Responsibility for program budgets and monitors spending and requests additional funding for service delivery to maintain safety, well-being, and permanency for child welfare and adult service programs.
• Request additional grant funding to fill gaps and service needs and monitors that budget.
• Represents the department in a liaison capacity with managers and officials of other local, state, and non-profit agencies concerning program activities.
• May promote the programs through contacts with interested groups and the public.
• Serves as the proxy / DSS representative for the Director in their absence representing the Department at state and local meetings, responding to oral and written communications to the Director’s office, and assigning as the legal decision-maker when needed for children and adults for who the Department hold guardianship.
• Represents the Director at Local Management Board meetings and serves on various subcommittees of the Local Management Board as needed.

MINIMUM QUALIFICATIONS

Education: Masters degree in Social Work (MSW) from an accredited college or university.

Experience: Two years experience supervising diverse teams. Two years experience in public child and adult welfare.

DESIRED OR PREFERRED QUALIFICATIONS

The ideal candidate will possess:

• Two years experience in collaborating with community partners and cultivating relationships with diverse stakeholders.
• Two years experience supervising multidisciplinary staff serving vulnerable populations, including the ability to provide leadership while ensuring adherence to state and federal mandates.
• Two years experience developing comprehensive operating procedures relevant to the varied responsibilities of Adult and Welfare staff, ensuring full compliance with State of Maryland COMAR regulations.

LIMITATIONS ON SELECTION

LCSW-C or LMSW Independent Licensure is required.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

LCSW-C or LMSW Independent Licensure.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year. If you are in State service and are a promotional candidate, your salary will be determined in accordance with State of Maryland guidelines.