At a Glance
- Tasks: Be the friendly face of our community, managing estates and ensuring a clean, safe environment.
- Company: Join a dedicated team focused on enhancing neighbourhood living and community engagement.
- Benefits: Enjoy flexible working hours, hands-on experience, and opportunities for personal growth.
- Other info: This is a 4-month fixed-term contract, perfect for students or those seeking temporary work.
- Why this job: Make a real impact in your community while developing valuable skills and connections.
- Qualifications: No specific qualifications needed; just bring your enthusiasm and a willingness to learn!
The predicted salary is between 20000 - 28000 £ per year.
Role Title: On Site Neighbourhood Caretaker
Reporting To: Neighbourhood Team Leader
Grade: EVH Grade TAS2
Job Purpose:
To provide a high quality, effective estate and caretaking service.
Key Responsibilities:
Estate Management and caretaking:
- Respond to acts of vandalism including graffiti as soon as possible after they occur and report all incidences to the neighbourhood hub.
- Effectively maintain external communal areas including de-littering and disposing of any rubbish appropriately.
- Ensure that rubbish and waste disposal is in accordance with local procedures in relation to bin stores and external areas
- Monitor bin stores and ensure that any rubbish or bulk etc is cleared and disposed of appropriately
- Carry out close and estate inspections to an agreed timetable documenting the inspection via the My Home system and raising any issues such as repairs with the Customer Contact Team and follow up any service delivery issues with the relevant contractor.
- Maintain the safety of the common closes by addressing any spillages etc in the closes
- Report any repairs identified in the communal areas throughout the estate
- Grit estates, access paths, roads etc. when snow and ice expected
- Report any bulk or fly tipping to the wider estates team operating from the neighbourhood hub
- Report any breaches of tenancy to the Housing Officer, e.g., noise nuisance, illegal sub-letting, dumping rubbish, concerns around pets etc.
- Deliver newsletters and other Association communications to all residents as required.
- Carry out the weekly play park inspections documenting the findings in line with the process.
Resident Liaison:
- Liaise with the appropriate operational teams to ensure that residents\' concerns are dealt with.
- Act as the front face of the organisation. Be friendly, polite and courteous to residents at all time.
- Liaise with other relevant agencies in the interests of residents.
- Attend RTOs and respond to feedback received from residents on ways to improve the service when required.
Compliance:
- At all times act within Health and Safety best practice and maintain personal safety, and advise your line manager, and the organisational health and safety administrator, of any health and safety issues or failures.
- Take responsibility in emergency situations by following existing procedures and ensuring effective liaison with the police and other agencies.
- Update daily work records so that accurate records of completed tasks is achieved to support the review of the pilot project.
Other Duties:
- Deputise for the wider neighbourhood team as required
- Undertake any other duties as reasonably requested by the Line Manager.
Corporate Responsibility
- Act as a role model within the Neighbourhood team, living our operating principles (values) on a day to day basis
- Ensure compliance with all regulatory, statutory and legal requirements and other directives
- Comply with MHA\'s policies including our code of conduct, health and safety, anti-fraud and bribery and equalities policies
- Ensure effective communication in plain language, both internally and externally; to ensure people are informed, engaged and find it easy to access our services and contact us and understand our information and the decisions we make
- Maximise the use of ICT to improve efficiency, increase productive and develop new and existing services
- Actively seek ways to engage customers in shaping and influencing our services, seek and use feedback, including working positively to support our tenant scrutiny group and Registered Tenants Organisations
Estate Caretaker - 4 month FTC - 430248 in Glasgow employer: Maryhill Housing
As an Estate Caretaker with us, you will be part of a dedicated team that prioritises community well-being and safety. Our supportive work culture fosters collaboration and encourages personal growth, offering opportunities for training and development in a meaningful role that directly impacts residents' lives. Located in a vibrant neighbourhood, we provide a fulfilling environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Estate Caretaker - 4 month FTC - 430248 in Glasgow
✨Tip Number 1
Familiarise yourself with the local community and its needs. Understanding the specific challenges residents face can help you demonstrate your commitment to improving their living environment during interviews.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've effectively dealt with similar situations in the past, such as managing waste disposal or addressing vandalism.
✨Tip Number 3
Highlight your ability to communicate effectively with residents and other teams. Being the 'front face' of the organisation means you need to convey information clearly and build rapport with the community.
✨Tip Number 4
Demonstrate your knowledge of health and safety regulations relevant to estate management. Being proactive about safety can set you apart as a candidate who prioritises the well-being of residents.
We think you need these skills to ace Estate Caretaker - 4 month FTC - 430248 in Glasgow
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to grasp the key responsibilities and requirements of the Estate Caretaker position. Tailor your application to highlight how your skills and experiences align with these specific duties.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your relevant experience in estate management, caretaking, or similar roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to handle the responsibilities listed in the job description.
Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the organisation. Mention specific examples from your past work that showcase your problem-solving skills, ability to liaise with residents, and commitment to health and safety practices.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Maryhill Housing
✨Know Your Responsibilities
Familiarise yourself with the key responsibilities of the Estate Caretaker role. Be prepared to discuss how your past experiences align with tasks like estate management, resident liaison, and compliance with health and safety regulations.
✨Demonstrate Communication Skills
As the front face of the organisation, effective communication is crucial. Practice articulating how you would engage with residents and handle their concerns, showcasing your friendly and courteous approach.
✨Showcase Problem-Solving Abilities
Prepare examples of how you've dealt with challenges in previous roles, especially in situations involving vandalism or maintenance issues. Highlight your ability to act quickly and report incidents effectively.
✨Emphasise Teamwork and Flexibility
This role may require you to deputise for the wider neighbourhood team. Be ready to discuss your experience working collaboratively and your willingness to take on various duties as needed.
