At a Glance
- Tasks: Coordinate events and deliver exceptional guest experiences in a vibrant hospitality setting.
- Company: Join the welcoming team at Mary Ward House Conference Centre.
- Benefits: Flexible shifts, supportive team environment, and opportunities for career growth.
- Other info: Dynamic role with potential for evening and weekend work.
- Why this job: Make a real impact by creating seamless experiences for clients and visitors.
- Qualifications: Experience in events or customer service, strong communication skills, and a positive attitude.
The predicted salary is between 25000 - 30000 € per year.
Mary Ward House Conference Centre is looking for two enthusiastic Events and Client Services Co-ordinators to join our busy and professional venue team. This is an exciting opportunity for someone who thrives in a fast-paced hospitality and events environment and takes pride in creating seamless experiences for clients and visitors.
As one of the first points of contact for our guests, you will play a key role in ensuring every event runs smoothly from welcoming clients on arrival to coordinating room setups, supporting event delivery, and maintaining excellent service standards throughout the venue.
The RoleYou will be responsible for delivering outstanding front-of-house service while supporting the operational success of meetings, conferences, and events across the venue. Your responsibilities will include:
- Welcoming clients, guests, and visitors in a warm, professional, and friendly manner
- Acting as the main reception contact during events and assisting with guest enquiries
- Preparing meeting rooms and event spaces to ensure they are fully set up and presentation-ready
- Checking room layouts, AV equipment, stationery, signage, and refreshments
- Liaising with clients and organisers to confirm final event details and special requests
- Meeting event organisers on arrival and providing venue briefings and operational support
- Coordinating closely with catering and operations teams to ensure smooth service delivery
- Managing deliveries, client materials, and venue signage
- Maintaining reception, communal areas, and guest spaces to a high standard
- Supporting with lost property management and general venue administration
- Providing hands-on support during live events, responding quickly to changes and client needs
- Assisting other departments during busy operational periods where required
We are looking for someone who is:
- Friendly, approachable, and confident with people
- Highly organised with excellent attention to detail
- Calm and professional under pressure
- Flexible, proactive, and able to multitask effectively
- A strong team player with a hands-on attitude
- Reliable, punctual, and committed to high service standards
You will ideally have:
- Previous experience in events, hospitality, reception, or customer service
- Strong communication and interpersonal skills
- A professional and positive approach
- The ability to work efficiently in a busy environment
- Basic knowledge of health and safety procedures (desirable)
This role involves flexible shift patterns based on business and event requirements. Some evening and weekend work may be required depending on scheduled events.
Reporting ToSenior Event Manager
Why Join Us?At Mary Ward House Conference Centre, we pride ourselves on delivering exceptional service in a welcoming and professional environment. You will be joining a supportive team where your contribution will make a real difference to both our clients and the success of our events.
If you are passionate about hospitality, enjoy working with people, and want to build your career in events and client services, we would love to hear from you. Apply today to join our team as an Events and Client Services Co-ordinator.
Events and Client Services Co-ordinator employer: Mary Ward House
At Mary Ward House Conference Centre, we are committed to fostering a vibrant and inclusive work culture that prioritises exceptional service and employee growth. As an Events and Client Services Co-ordinator, you will be part of a dynamic team dedicated to creating memorable experiences for our clients, with opportunities for professional development in the fast-paced hospitality sector. Join us in a supportive environment where your contributions are valued and recognised, making every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Events and Client Services Co-ordinator
✨Tip Number 1
Network like a pro! Attend industry events, join relevant groups on social media, and connect with people in the hospitality and events sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to venues like Mary Ward House Conference Centre and express your interest. A friendly email or a quick call can make a lasting impression.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, whether at a networking event or an interview, let your enthusiasm for events and client services shine through. They want to see that you’re not just qualified, but also a great fit for their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Mary Ward House Conference Centre.
We think you need these skills to ace Events and Client Services Co-ordinator
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start your application, make sure to read the job description carefully. It’ll give you a clear idea of what we’re looking for and help you tailor your application to show us why you’re the perfect fit!
Show Off Your Organisational Skills:As an Events and Client Services Co-ordinator, being organised is key! In your application, highlight any relevant experience that showcases your ability to manage multiple tasks and keep everything running smoothly.
Be Personable and Professional:Since you’ll be one of the first points of contact for our guests, it’s important to convey your friendly and professional attitude in your written application. Use a warm tone and let your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Mary Ward House
✨Know the Venue Inside Out
Before your interview, take some time to research Mary Ward House Conference Centre. Familiarise yourself with its services, layout, and any recent events they've hosted. This will not only show your enthusiasm but also help you answer questions about how you would handle specific situations during events.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of times when you went above and beyond for a client or resolved a challenging situation. This role is all about creating exceptional guest experiences, so demonstrating your ability to connect with people is key.
✨Demonstrate Your Organisational Skills
As an Events and Client Services Co-ordinator, being organised is crucial. Bring along a portfolio or notes that outline how you've successfully managed multiple tasks or events in the past. Discuss your methods for staying organised and how you prioritise tasks under pressure.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the team, the types of events they host, or their approach to client service. This shows your genuine interest in the role and helps you determine if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
