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- Tasks: Oversee occupancy and void turnaround in supported housing services.
- Company: Join Mary Seacole Housing Association, a leader in supported housing.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Other info: Dynamic role with a focus on teamwork and operational improvements.
- Why this job: Make a real difference in people's lives by improving housing services.
- Qualifications: Experience in housing management and strong organisational skills required.
The predicted salary is between 34600 - 34600 £ per year.
Location: Luton
Full Time: 39 Hours Per Week
Salary: £34,600
Mary Seacole Housing Association is seeking a proactive and organised Void & Utilisation Manager to oversee occupancy, void turnaround and accommodation utilisation across our supported housing services. The successful candidate will work closely with Admissions, Facilities and Service Delivery teams to reduce void loss, improve occupancy performance and ensure properties are ready for occupation as quickly and safely as possible.
Key Responsibilities
- Manage voids and occupancy across supported accommodation services
- Monitor occupancy performance, void turnaround and KPIs
- Coordinate referrals, placements and move-on activity
- Work with teams to improve property readiness and reduce delays
- Produce reports and performance data for senior management
- Support operational improvements and service efficiency
Essential Requirements
- Experience in supported housing, homelessness, housing management or a related sector
- Experience managing voids, occupancy, lettings or housing utilisation
- Strong organisational, communication and problem-solving skills
- Ability to manage performance across multiple teams
- Good IT and reporting skills
- Full UK driving licence and access to a vehicle
Desirable
- Management or housing qualification
- Enhanced DBS check required.
Void & Utilisation Manager employer: Mary Seacole Housing Association
Contact Detail:
Mary Seacole Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Void & Utilisation Manager
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work in supported accommodation. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching Mary Seacole Housing Association and its values. Show us you’re passionate about improving occupancy and reducing voids – we love candidates who align with our mission!
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experience where you tackled challenges in housing management. We want to see how you handle real-life situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Mary Seacole Housing Association.
We think you need these skills to ace Void & Utilisation Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Void & Utilisation Manager role. Highlight your experience in supported housing and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. We love seeing genuine enthusiasm for what we do at Mary Seacole Housing Association.
Showcase Your Achievements: When detailing your experience, focus on specific achievements related to occupancy and void management. Numbers speak volumes, so if you've improved performance or reduced void loss, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Mary Seacole Housing Association
✨Know Your Stuff
Make sure you understand the ins and outs of void management and occupancy performance. Brush up on key metrics and KPIs relevant to the role, as well as any recent trends in supported housing. This will show that you're not just interested in the job, but that you’re genuinely knowledgeable about the field.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed voids or improved occupancy rates. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your problem-solving skills and how you can bring value to the team.
✨Team Player Vibes
Since this role involves working closely with various teams, be ready to discuss how you’ve collaborated with others in the past. Highlight your communication skills and give examples of how you’ve coordinated efforts to achieve common goals. This will show that you can work effectively in a multi-team environment.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the current challenges the organisation faces regarding voids and occupancy, or ask how success is measured in this role. This not only shows your interest but also gives you insight into what’s expected if you land the job.