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- Tasks: Support women experiencing homelessness with tailored care and safety plans.
- Company: Mary Seacole Housing Association, dedicated to empowering vulnerable individuals.
- Benefits: Ongoing training, supportive environment, and the chance to make a real difference.
- Other info: Work in a trauma-informed setting with excellent career development opportunities.
- Why this job: Join a passionate team focused on helping women achieve safety and independence.
- Qualifications: Experience with vulnerable individuals and a relevant qualification or willingness to learn.
The predicted salary is between 30000 - 40000 £ per year.
About Us
Mary Seacole Housing Association is a specialist provider of housing‑related support services for individuals with complex needs. We are committed to delivering high‑quality, person‑centred support that enables people to live independently and safely within the community. Our services focus on supporting those affected by homelessness, trauma, mental health needs, and social exclusion, with a strong emphasis on empowerment, recovery, and long‑term stability.
Our SHINE Women’s Service is a 24 hour trauma‑informed, women‑only service providing safe accommodation and support for women experiencing homelessness, many of whom have experienced domestic abuse, exploitation, or other forms of trauma.
Important Information (Genuine Occupational Requirement)
This role is based within a women‑only service supporting women who have experienced trauma, including domestic abuse and exploitation. As such, this post is restricted to female applicants only, in accordance with Schedule 9, Part 1 of the Equality Act 2010 (Genuine Occupational Requirement).
About the Role
We are seeking a committed and compassionate Supported Accommodation Officer (SAO) to join our SHINE Women’s Service. Hours of work: 39 hours per week (Mon–Fri, on a rota basis).
Key Responsibilities
- Manage a caseload of clients, delivering tailored support and safety plans
- Support women to access safe, secure accommodation and sustain tenancies
- Carry out risk assessments and safeguarding interventions
- Work collaboratively with multi‑agency partners, including housing, health, and specialist women’s services
- Provide practical support with benefits, budgeting, and independent living skills
- Maintain accurate case records and contribute to service monitoring and outcomes
About You
You will be a motivated and empathetic professional with experience supporting vulnerable individuals, ideally within housing, homelessness, or women’s services. You will have:
- At least 3 years of experience working with vulnerable adults and/or women with complex needs
- Previous experience working in a residential or supported accommodation setting
- Strong understanding of safeguarding, risk management, and trauma‑informed practice
- Ability to work in high‑pressure or crisis situations
- Excellent communication and organisational skills
- A proactive and flexible approach to work
- Level 5 Diploma or suitable equivalent in a relevant field (e.g. Social Care, Youth & Community, Psychology, Criminology) or willingness to work towards it
Safeguarding & Pre‑Employment Checks
Mary Seacole Housing Association is committed to safeguarding and promoting the welfare of young people, and adults at risk. This role is subject to the following checks:
- Enhanced Disclosure & Barring Service (DBS) check
- Full employment history and reference checks
- Right to work in the UK verification
- Overseas police clearance (where applicable)
Due to the nature of this role, we are exempt from the Rehabilitation of Offenders Act 1974 (Exceptions Order 1986). This means all convictions, including those considered ‘spent’, must be disclosed.
Why Join Us?
- Work within a specialist women’s service making a real difference
- Be part of a supportive and values‑driven organisation
- Ongoing training and development opportunities
- Opportunity to work in a trauma‑informed, psychologically informed environment
If you are passionate about supporting women to achieve safety, stability, and independence, we would love to hear from you.
Supported Accommodation Officer (Women’s Service – SHINE) employer: Mary Seacole Housing Association
Contact Detail:
Mary Seacole Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Accommodation Officer (Women’s Service – SHINE)
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend events, and connect with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. We want to see your passion for supporting women and your knowledge of trauma-informed practices. Show us how you can make a difference!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to safeguarding and risk management. We’re looking for candidates who can handle high-pressure situations with empathy and professionalism.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate individuals who are ready to make a real impact in our SHINE Women’s Service.
We think you need these skills to ace Supported Accommodation Officer (Women’s Service – SHINE)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with vulnerable individuals, especially women. We want to see how your background aligns with our mission at Mary Seacole Housing Association.
Showcase Your Skills: Don’t forget to emphasise your communication and organisational skills! These are key in managing a caseload effectively. Let us know how you've used these skills in past roles.
Be Genuine: We love authenticity! Share your passion for supporting women and your understanding of trauma-informed practices. This will help us see your commitment to making a difference in their lives.
Apply Through Our Website: Remember to submit your application through our website. It’s the best way for us to receive your details and get you into the process smoothly. We can’t wait to hear from you!
How to prepare for a job interview at Mary Seacole Housing Association
✨Know Your Stuff
Before the interview, make sure you understand the core values and mission of Mary Seacole Housing Association. Familiarise yourself with their SHINE Women’s Service and the specific challenges faced by women experiencing homelessness. This will help you demonstrate your genuine interest and commitment to the role.
✨Show Empathy and Understanding
During the interview, be prepared to discuss your experience working with vulnerable individuals. Share specific examples that highlight your empathy and understanding of trauma-informed care. This is crucial for a role that focuses on supporting women who have faced significant challenges.
✨Highlight Your Skills
Make sure to emphasise your organisational and communication skills. Discuss how you've managed caseloads in the past and collaborated with multi-agency partners. Providing concrete examples of your problem-solving abilities in high-pressure situations will set you apart from other candidates.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the organisation. Inquire about the training opportunities available or how they measure success in their services. This shows that you’re not only interested in the position but also invested in the organisation's mission.