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- Tasks: Support women experiencing homelessness with tailored care and safety plans.
- Company: Join Mary Seacole Housing Association, a leader in housing support services.
- Benefits: Enjoy competitive pay, sick pay, free parking, and a company pension.
- Other info: Ongoing training and development opportunities in a trauma-informed setting.
- Why this job: Make a real difference in women's lives while working in a supportive environment.
- Qualifications: Experience with vulnerable individuals and a relevant qualification preferred.
The predicted salary is between 27868 - 27868 £ per year.
About Us
Mary Seacole Housing Association is a specialist provider of housing-related support services for individuals with complex needs. We are committed to delivering high-quality, person-centred support that enables people to live independently and safely within the community. Our services focus on supporting those affected by homelessness, trauma, mental health needs, and social exclusion, with a strong emphasis on empowerment, recovery, and long-term stability. Our SHINE Women's Service is a 24 hour trauma-informed, women-only service providing safe accommodation and support for women experiencing homelessness, many of whom have experienced domestic abuse, exploitation, or other forms of trauma.
Important Information (Genuine Occupational Requirement)
This role is based within a women-only service supporting women who have experienced trauma, including domestic abuse and exploitation. As such, this post is restricted to female applicants only, in accordance with Schedule 9, Part 1 of the Equality Act 2010 (Genuine Occupational Requirement).
About the Role
We are seeking a committed and compassionate Supported Accommodation Officer (SAO) to join our SHINE Women’s Service.
Key Responsibilities
- Manage a caseload of clients, delivering tailored support and safety plans
- Support women to access safe, secure accommodation and sustain tenancies
- Carry out risk assessments and safeguarding interventions
- Work collaboratively with multi-agency partners, including housing, health, and specialist women’s services
- Provide practical support with benefits, budgeting, and independent living skills
- Maintain accurate case records and contribute to service monitoring and outcomes
About You
You will be a motivated and empathetic professional with experience supporting vulnerable individuals, ideally within housing, homelessness, or women’s services. You will have:
- At least 3 years of experience working with vulnerable adults and/or women with complex needs
- Previous experience working in a residential or supported accommodation settings
- Strong understanding of safeguarding, risk management, and trauma-informed practice
- Ability to work in high-pressure or crisis situations
- Excellent communication and organisational skills
- A proactive and flexible approach to work
- Level 5 Diploma or suitable equivalent in a relevant field (e.g. Social Care, Youth & Community, Psychology, Criminology) or willingness to work towards.
Safeguarding & Pre-Employment Checks
Mary Seacole Housing Association is committed to safeguarding and promoting the welfare of young people, and adults at risk. This role is subject to the following checks:
- Enhanced Disclosure & Barring Service (DBS) check
- Full employment history and reference checks
- Right to work in the UK verification
- Overseas police clearance (where applicable)
Please note: Due to the nature of this role, we are exempt from the Rehabilitation of Offenders Act 1974 (Exceptions Order 1986). This means all convictions, including those considered ‘spent’, must be disclosed.
Why Join Us?
- Work within a specialist women’s service making a real difference
- Be part of a supportive and values-driven organisation
- Ongoing training and development opportunities
- Opportunity to work in a trauma-informed, psychologically informed environment
Supported Accommodation Officer (Women’s Service – SHINE) employer: Mary Seacole Housing Association Ltd
Contact Detail:
Mary Seacole Housing Association Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Accommodation Officer (Women’s Service – SHINE)
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Mary Seacole Housing Association and understanding their values. Tailor your responses to show how your experience aligns with their mission of supporting vulnerable women.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable discussing your experience with trauma-informed care and how you've supported individuals in crisis situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Supported Accommodation Officer (Women’s Service – SHINE)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with vulnerable individuals, especially women. We want to see how your background aligns with our mission at Mary Seacole Housing Association.
Showcase Your Skills: Emphasise your understanding of safeguarding and trauma-informed practices. We’re looking for someone who can handle high-pressure situations, so share examples that demonstrate your resilience and problem-solving skills.
Be Authentic: Let your personality shine through in your application. We value empathy and compassion, so don’t be afraid to share your passion for supporting women and making a difference in their lives.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of applications and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Mary Seacole Housing Association Ltd
✨Know Your Stuff
Make sure you understand the role of a Supported Accommodation Officer and the specific needs of women experiencing trauma. Familiarise yourself with Mary Seacole Housing Association's mission and values, especially their focus on empowerment and recovery.
✨Show Empathy and Compassion
During the interview, demonstrate your ability to connect with vulnerable individuals. Share examples from your past experiences where you've successfully supported clients, highlighting your empathetic approach and understanding of complex needs.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in high-pressure situations. Think of scenarios where you had to manage risk or safeguard clients, and be ready to discuss how you handled those challenges effectively.
✨Ask Thoughtful Questions
At the end of the interview, ask insightful questions about the SHINE Women’s Service and its impact. This shows your genuine interest in the role and helps you understand how you can contribute to the team and the women you’ll be supporting.