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- Tasks: Support vulnerable individuals experiencing homelessness, focusing on migrants and their unique needs.
- Company: Join Mary Seacole Housing Association, a leader in community services and homelessness support.
- Benefits: Competitive salary, full-time hours, and the chance to make a real difference.
- Why this job: Be part of a high-impact project that transforms lives and fosters inclusive communities.
- Qualifications: Experience with migrants and trauma-informed care is essential; driving license required.
- Other info: Flexible working hours and opportunities for professional development await you.
The predicted salary is between 24000 - 32000 £ per year.
Support Worker – Rough Sleeping Outreach Team
£28,000 a year–Full-time, Fixed term contract
Full job description
About the Organisation:
Mary Seacole Housing Association is a highly regarded Supported Accommodation and Community Services provider committed to addressing homelessness and supporting vulnerable non-UK nationals. Our mission is to deliver immigration support, accommodation, and outreach services to individuals who face complex challenges. We aim to foster inclusive communities and provide high-quality services to our clients. You will be joining a dedicated team working on a high-impact project that focuses on helping non-UK nationals who are currently experiencing homelessness.
Role Purpose:
The Support Worker (Rough Sleeping Outreach) will play a crucial role in supporting individuals sleeping rough, with a particular focus onmigrantsfromnon-EU countries. The role involves offering assessments, placing individuals into suitable accommodation, and supporting them through resettlement, including engagement with Immigration Advisors and helping them transition to sustainable housing and employment or facilitating reconnection with their Local Authority area, country of origin, or family/friends who can offer housing or work.
This service aims tominimise new, long-term, and repeat rough sleepingby providing access to specialist health care and other vital services, ensuring that every individual receives the tailored support they need to avoid returning to homelessness.
Key Responsibilities:
- Conduct Assessments: Carry out comprehensive assessments for people sleeping rough, identifying their individual needs with atrauma-informed approach, and ensuring that any barriers to accessing services are removed.
- Place Individuals in Accommodation: Work collaboratively with housing providers to secure appropriate accommodation, ensuring swift placements that meet the individual’s specific circumstances, includingemergency accommodationwhen necessary.
- Support Migrants: Ensure thatmigrantsfromnon-EUbackgrounds have access to opportunities to move intosustainable housing,employment, orreconnectwith their country of origin, family, or friends who can provide support. Assist in their journey to settle into long-term accommodation and employment options, where applicable.
- Engage with Immigration Advisors: Facilitate engagement withImmigration Advisors (IA)to ensure that individuals are supported with any legal or eligibility issues relating to their immigration status.
- Provide Resettlement Support: Offer continued support to individuals after their placement in accommodation, focusing on resettling them effectively within four months. This includes access to employment or further assistance from relevant service providers.
- Collaborate with Multi-Agency Partners: Work closely with key partners, including health services, housing teams, and local charities, to provide a holistic, multi-agency response to rough sleeping and ensure the best possible outcomes for service users.
- Respond to Outreach Reports: Act promptly on reports of rough sleeping from the public, partner agencies, or tools likeStreetlink, ensuring effective and timely intervention.
- Build Trusting Relationships: Develop strong, trusting relationships with vulnerable individuals to help them access and engage with available services. Continuously offer support to help them transition into secure housing and avoid a return to rough sleeping.
- Driving and Flexibility: The role involves travel across the borough to different locations, so a full, clean driving license is essential. The successful candidate must be flexible in their working hours, as outreach may occur during early mornings, evenings, and weekends.
Experience:
- Significant experience working withmigrantsorindividuals facing multiple disadvantages(e.g., homelessness, mental health issues, substance misuse).
- Knowledge and experience oftrauma-informed careand supporting individuals in crisis situations.
Skills and Competencies:
- Strong communication skills, both written and verbal, with a focus onbuilding trustwith vulnerable individuals.
- Ability to workflexibly, including evenings and weekends, to meet the needs of service users.
- Competence in conductingneeds assessments, developing support plans, and assisting with resettlement efforts.
Languages:
- Additional language skillsare essential, particularlyNorth African dialects,Arabic, orHindi, to effectively communicate with migrant communities in Luton.
- Driving License: A full, clean driving license is essential, and the ability to travel across the borough to meet with service users in different locations.
- Experience working in anoutreachorhousing supportrole.
- Familiarity withlocal housingservices, immigration advice, and homelessness support in Luton.
- Ability to work in amulti-agencysetting and to coordinate effectively with partners.
Other Requirements:
- Commitment to Luton Borough Council’s mission to end rough sleeping by2027.
- Willingness to undertake further training and development as needed.
- A validenhanced DBS check(courtesy of MSHA)
We welcome applications from individuals who are committed to making a positive impact in the lives of others. Sounds like you’d be a great fit? Please apply by completing the below application form and we will get back to you!
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Schedule:
- Monday to Friday
- Weekend availability
- Where did you complete your experience in working with migrants or individuals facing multiple disadvantages (e.g., homelessness, mental health issues, substance misuse).
- Where have you gained knowledge and experience of trauma-informed care and supporting individuals in crisis situations?
Education:
- A-Level or equivalent (preferred)
Experience:
- migrants or individuals facing multiple disadvantages: 2 years (required)
Language:
- North African , Arabic or Hindi (required)
Licence/Certification:
- Full Clean Driving License and access to own vehicle (required)
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Support Worker – Rough Sleeping Outreach Team employer: Mary Seacole Housing Association Ltd
Contact Detail:
Mary Seacole Housing Association Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker – Rough Sleeping Outreach Team
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with organisations that focus on homelessness and support services. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Contact Mary Seacole Housing Association directly through our website and express your interest in working with us. Sometimes, showing initiative can land you an opportunity before it’s even advertised.
✨Tip Number 3
Tailor your approach! When you get the chance to meet potential employers, share specific examples of how your experience aligns with the role of a Support Worker. Highlight your skills in trauma-informed care and working with migrants to make a lasting impression.
✨Tip Number 4
Follow up! After any interviews or networking events, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reiterate your passion for helping vulnerable individuals.
We think you need these skills to ace Support Worker – Rough Sleeping Outreach Team
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for helping others and your experiences that relate to the role.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. Mention specific examples of your work with migrants or individuals facing challenges, as this will show us you’re a great fit!
Showcase Your Communication Skills: Since strong communication is key in this role, use your application to demonstrate your written skills. Keep it clear, concise, and engaging – we want to see how you can build trust through your words!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mary Seacole Housing Association Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Support Worker in the Rough Sleeping Outreach Team. Familiarise yourself with the challenges faced by non-UK nationals and the importance of trauma-informed care. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Experience
Be ready to discuss your previous experience working with migrants or individuals facing multiple disadvantages. Prepare specific examples that highlight your skills in conducting assessments, developing support plans, and building trusting relationships. This will demonstrate your capability to handle the responsibilities of the role.
✨Communicate Clearly
Strong communication skills are key for this role. Practice articulating your thoughts clearly and concisely. If you speak any additional languages, especially North African dialects, Arabic, or Hindi, be sure to mention this during the interview as it can set you apart from other candidates.
✨Be Flexible and Ready to Adapt
The role requires flexibility in working hours and travel across the borough. Be prepared to discuss how you can adapt to different situations and your willingness to work evenings and weekends. Showing that you’re ready to go the extra mile will impress the interviewers.
