At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for our guests.
- Company: Join Farm Girl, a leading cafe in the wellness industry.
- Benefits: Enjoy meal perks, incentives, and a vibrant work environment.
- Other info: Great opportunity to grow in a supportive and dynamic atmosphere.
- Why this job: Be part of a passionate team and thrive in a fast-paced setting.
- Qualifications: 1 year of front-of-house experience and a love for food and wellness.
The predicted salary is between 11.7 - 14.3 £ per hour.
Are you an enthusiastic and service-driven Waiter/Waitress with a passion for hospitality and a love for wellness? Farm Girl, a leading cafe in the wellness industry, is looking for you! We pride ourselves on the quality of our food, drinks, and exceptional customer service, and we're seeking a warm, attentive individual to deliver outstanding experiences within our vibrant environment.
If you have a natural ability to connect with guests, a "can-do" attitude, and thrive in a fast-paced setting, this could be your ideal next step.
ROLE RESPONSIBILITIES
As a member of our front-of-house team, you'll play a key role in the day-to-day guest experience at Farm Girl. Your responsibilities will include:
- Guest Experience: Deliver a warm, attentive, and knowledgeable service to every guest, ensuring they feel welcome from the moment they arrive to the moment they leave.
- Floor Service: Take orders accurately, serve food and drinks promptly, and manage your section efficiently during both busy and quieter periods.
- Menu Knowledge: Develop a thorough understanding of our menu, including ingredients, allergens, and preparation methods, so you can confidently guide guests and accommodate dietary requirements.
- Upselling: Proactively suggest dishes, specials, and drinks pairings to enhance the guest experience and support the cafe's sales goals.
- Team Collaboration: Work closely with front-of-house and kitchen colleagues to ensure smooth, seamless service and a positive team atmosphere.
- Cleanliness Standards: Maintain the highest levels of cleanliness and hygiene across the floor, tables, and service areas at all times.
- Health & Safety: Adhere to all Health & Safety protocols and allergen procedures, escalating any concerns promptly.
- Equipment & Station Upkeep: Keep your section and service stations well-stocked and organised, reporting any equipment issues or breakages promptly.
- Operational Awareness: Be attentive to the flow of service and proactively support the wider team during peak periods to ensure an efficient, enjoyable experience for all guests.
ROLE REQUIREMENTS
To be successful in this role, you'll need:
- At least 1 year of experience in a similar front-of-house role.
- Exceptional organisational skills and attention to detail.
- A genuine passion for food, drink, and wellness.
- Experience working in a high-volume environment.
- Great spoken and written English communication skills.
- Knowledge of allergens and dietary requirements (preferred).
WHAT'S IN IT FOR YOU?
At Farm Girl, we value our team members and offer:
- Incentives: Regular incentives to reward your hard work.
- On-Shift Perks: Meal and hot drinks provided on shift.
Ready to bring your passion for hospitality to Farm Girl and help us create memorable moments for every guest?
Waiting @ South Kensington employer: Mary Rush Care Ltd
At Deckers Group, we pride ourselves on being a family-run business that values our employees as the cornerstone of our success. Working as a Part-Time Night Porter at The Royal Toby Hotel offers you the chance to be part of a supportive and dynamic team, with competitive pay and opportunities for training and development. Join us in creating exceptional guest experiences in a well-established hospitality environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting @ South Kensington
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mary Rush Care Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mary Rush Care Ltd
Don't be shy about reaching out to Mary Rush Care Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiting @ South Kensington
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mary Rush Care Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mary Rush Care Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
