Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and support the front of house team while managing schedules and training.
- Company: Join Crate Bar & Pizzeria, a vibrant spot in London known for its great atmosphere.
- Benefits: Enjoy flexible hours, a fun work environment, and opportunities for growth.
- Why this job: Be part of a dynamic team that values employee experience and customer satisfaction.
- Qualifications: Previous experience in a similar role and strong customer service skills are essential.
- Other info: Located in East London, just a short commute away!
The predicted salary is between 36000 - 60000 £ per year.
White Post Lane, London, E9 5EN, UNITED KINGDOM
The Team Manager at Crate Bar & Pizzeria is a key part of the Bar & Pizzeria leadership team. As Team Manager, you will champion employee experience, providing support to the front of house team during shifts, leading continuous team training sessions, and building staff rotas – balancing operational, budget and staff requirements
You’ll be reporting to the Venue Manager.
CORE RESPONSIBILITIES
Team management, including maintaining a schedule of regular 1-1s, providing feedback and welfare support where necessary.
Building staff rotas by balancing operational and staff requirements, as well as meeting fortnightly payroll deadlines.
Working with the People and Communications Manager on recruitment drives.
Managing new starter onboarding processes, including administration, systems enrollment and first day checklists.
Maintaining an acceptable wage percentage inline with target, with support from the Venue Manager.
Shift management including providing support to supervisors.
Liaising with supervisors and managers to ensure all on shift tasks are completed.
Maintaining high levels of hospitality and cleanliness on the floor at all times.
All duty management responsibilities including opening and closing the venue.
Screening Questions
Do you have experience in a similar role?
Will your commute be 20 minutes or less?
Describe your customer service experience
#J-18808-Ljbffr
Team Manager employer: Mary Rush Care Ltd
Contact Detail:
Mary Rush Care Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager
✨Tip Number 1
Familiarise yourself with the specific challenges and expectations of a Team Manager in a bar and pizzeria setting. Understanding the nuances of hospitality management will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of Crate Bar & Pizzeria. They can provide valuable insights into the company culture and what the hiring managers are looking for, giving you an edge in your application.
✨Tip Number 3
Prepare to discuss your experience in team management and how you've successfully led teams in the past. Be ready to share specific examples that highlight your leadership skills and ability to foster a positive work environment.
✨Tip Number 4
Showcase your understanding of operational efficiency and budget management. Being able to articulate how you would maintain wage percentages and manage staff rotas effectively will demonstrate your readiness for the role.
We think you need these skills to ace Team Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in team management and hospitality. Emphasise any previous roles where you led a team, managed schedules, or provided training.
Craft a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your commitment to employee experience. Mention specific examples of how you've successfully managed teams or improved customer service in past roles.
Address Screening Questions Thoughtfully: Take time to answer the screening questions clearly and concisely. Provide specific examples of your experience in similar roles and ensure you address the commute question honestly.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mary Rush Care Ltd
✨Showcase Your Leadership Skills
As a Team Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Share specific examples of how you've successfully managed teams in the past, focusing on your approach to training and supporting staff.
✨Understand the Operational Needs
Familiarise yourself with the operational aspects of running a bar and pizzeria. Be prepared to discuss how you would balance staff requirements with budget constraints, and how you would maintain high levels of hospitality and cleanliness.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think about challenges you've faced in previous roles, particularly around scheduling, team dynamics, or customer service, and how you resolved them.
✨Emphasise Your Customer Service Experience
Customer service is key in this role. Be ready to talk about your experience in providing excellent service, how you handle difficult situations, and your strategies for ensuring a positive experience for both staff and customers.