At a Glance
- Tasks: Supervise bar and taproom operations, manage live events, and ensure excellent customer service.
- Company: Signature Brew, a vibrant venue for craft beer and live music in London.
- Benefits: Flexible hours, competitive pay, company events, and discounts on food.
- Other info: Perfect for music lovers who thrive in fast-paced environments.
- Why this job: Join a dynamic team and immerse yourself in the world of craft beer and live music.
- Qualifications: 1 year of supervisory experience in a bar or similar role required.
The predicted salary is between 13.7 - 13.7 £ per hour.
We’re seeking bar taproom/music venue supervisors to join our venue in Signature Brew to oversee the bar, taproom, and music venue operations at our Blackhorse Road location.
The role will require a confident individual who lives and breathes craft beer and great music.
It requires a hands-on approach to managing live events, ensuring smooth bar service, and maintaining a high-quality customer experience.
Signature Brew Blackhorse Road hosts some of London's best underground bands, comedy, and live DJ nights as well as serving a line-up of fresh Signature Brew beer straight from the brewery, as well as cocktails, wine and soft drinks.
1 year of bar experience as supervisor or manager required.
Hours will vary to suit the individual and the needs of the business, however more permanent / regulated shift hours are also an option.
Key Responsibilities
- Supervise daily bar and taproom operations, ensuring excellent service and adherence to health & safety standards.
- Set up and operate DJ equipment, as well as basic light and sound systems, to support live performances and events.
- Coordinate with artists, DJs, and event organizers to ensure smooth show execution.
- Lead the team during service, handling customer queries and maintaining a welcoming atmosphere.
- Ensure the bar team are serving all customers promptly and efficiently, providing excellent customer service experience.
- Handle customer complaints and resolve any issues that arise
- Assist GM/DM/AGM in training and development of staff
- Overseeing the bar to ensure the area is adequately stocked, presentable and clean, ready for opening hours
- Maintain an expert level of knowledge and awareness of Signature Brew beers and all other menu items.
- Assist with stock management, cash handling, and closing procedures.
- Work closely with management to improve venue operations and event experiences.
- Cellar management to include responsibility of beer lines, stock rotation, cleanliness of work area and quality of beer.
- Maintain e POS system whilst on shift and manage where necessary. I. e delisting products when sold out
- Management of Food Alert checklists to ensure health and safety of customers and staff.
- Ensure that Help and support the management team to ensure gross profit targets are achieved
Skills
- Excellent multitasking ability.
- Problem-solving skills.
- Interpersonal relationship skills.
- Strong leadership ability.
- Organizational skills.
- Knowledge of food, beverage, and hospitality industries.
- Calm under pressure
- Able to maintain restraint in stressful situations.
- Ability to deescalate tense interactions.
- Judgment and creativity.
- Comfortable with hospitality and sales technology platforms.
- Enthusiasm and lots of energy.
Qualifications
- Previous experience in a similar role
- Strong leadership and management skills
- Excellent communication and customer service skills
- Ability to multitask and prioritise effectively
- Understanding of health and safety regulations
- Knowledge of music and light equipment is a plus
If you’re excited about live music, enjoy working in a fast-paced environment, and have a knack for both beer and music we’d love to hear from you!
- Job Types: Full-time, Permanent
- Flexible hours: 15-40 per week
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Sick pay
- Tips
Location
- Walthamstow, London: reliably commute or plan to relocate before starting work (required)
- #J-18808-Ljbffr
Taproom/Music Venue Supervisor employer: Mary Rush Care Ltd
Mary Rush Care Ltd is an excellent employer located in the picturesque North Berwick, offering a vibrant work culture that prioritises customer service and teamwork. Employees enjoy competitive pay, comprehensive benefits, and ample opportunities for training and personal development, making it a rewarding place to grow your career while contributing to memorable experiences for guests at the golf course.
StudySmarter Expert Advice🤫
We think this is how you could land Taproom/Music Venue Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mary Rush Care Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mary Rush Care Ltd
Don't be shy about reaching out to Mary Rush Care Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Taproom/Music Venue Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mary Rush Care Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mary Rush Care Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
