At a Glance
- Tasks: Lead a dynamic team and ensure exceptional guest experiences in a bustling restaurant.
- Company: Join the vibrant SMOKESTAK team in the heart of London.
- Benefits: Enjoy annual bonuses, staff discounts, and exciting international trips.
- Other info: Receive in-house training and enjoy fun team events and wholesome meals.
- Why this job: Be a key player in a fast-paced environment and grow your hospitality career.
- Qualifications: Experience in hospitality and a passion for food and drink.
The predicted salary is between 25000 - 30000 € per year.
We are looking for an experienced restaurant supervisor to join the SMOKESTAK team. The ideal candidate will have a natural warmth for people and feed off the adrenaline of a busy service. Working alongside a well‑established management team, you’ll support the front of house team in ensuring we are delivering that same passion to all our guests through support and training. You’ll be a role model for all staff and spearheading what it means to run a dynamic London restaurant. You’ll be a critical thinker who is always questioning if we’re doing things the best way possible and constantly looking for ways to drive the business forward.
Responsibilities:
- Collaborate with the management team for seamless operations, especially during service.
- Take care of the opening of the restaurant, allocate staff to their section and brief the team before service.
- Take care of the closing of the restaurant, send end‑of‑day reports to the senior team, do the cash‑up.
- Provide training to the new team members and help cover sections when needed.
- Deliver high standards consistently.
- Ensure that the team follows company policies, as well as health & safety regulations.
- Be a bastion of our brand and lead by example.
- Deliver excellent guest experience and be able to deal with complaints if needed.
Requirements:
- Previous experience in a similar environment.
- A love for hospitality, food, wine and drink.
- Basic grasp of Microsoft 365 and SharePoint.
- Familiarity with software systems including Lightspeed, SevenRooms, Workforce desirable but not essential.
We offer:
- £1,000 every annual employment anniversary.
- Monthly bonuses for top performers.
- 50% staff discount on meals at each of our restaurants.
- Cost price wine through our suppliers.
- International trips for top performers.
- In‑house training dedicated to your personal development.
- Staff trip programme to meet farms, fish markets and vineyards.
- Qualifications including WSET, health and safety, food training.
- Company donations to charities our staff feel are close to home.
- Whole team staff parties.
- Wholesome staff meals and end‑of‑service drinks.
restaurant supervisor | SMOKESTAK employer: Mary Rush Care Ltd
At SMOKESTAK, we pride ourselves on being an exceptional employer that values the passion and dedication of our team. Located in the vibrant heart of London, we offer a dynamic work environment where you can thrive alongside a supportive management team, enjoy generous benefits like monthly bonuses and staff discounts, and take part in unique opportunities for personal growth, including international trips and professional training. Join us to be part of a culture that celebrates hospitality and teamwork, ensuring every day is rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land restaurant supervisor | SMOKESTAK
✨Tip Number 1
Get to know the team before your interview! If you can, pop into SMOKESTAK for a coffee or a quick chat. This shows your genuine interest in the place and helps you understand the vibe.
✨Tip Number 2
Prepare some questions that show you’re thinking about how to improve the restaurant's operations. Ask about their current challenges and how you can help tackle them. It’ll make you stand out as a proactive candidate!
✨Tip Number 3
Show off your passion for hospitality during the interview. Share stories of how you've gone above and beyond for guests in the past. This will highlight your natural warmth and commitment to excellent service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace our systems like Lightspeed and SevenRooms.
We think you need these skills to ace restaurant supervisor | SMOKESTAK
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm for food, drink, and creating memorable guest experiences. We want to see that you’re not just looking for a job, but that you genuinely care about the industry.
Tailor Your Application:Make sure to customise your application to fit the role of restaurant supervisor at SMOKESTAK. Highlight relevant experience and skills that align with our needs, like team leadership and training. This shows us you’ve done your homework and are serious about joining our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our dynamic restaurant environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at SMOKESTAK!
How to prepare for a job interview at Mary Rush Care Ltd
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with SMOKESTAK's menu and the concept behind it. This shows your passion for food and hospitality, and it’ll help you answer questions about how you would enhance the guest experience.
✨Showcase Your Leadership Skills
As a restaurant supervisor, you'll be leading a team. Prepare examples of how you've successfully managed staff in the past, especially during busy service times. Highlight your ability to train new team members and resolve conflicts effectively.
✨Demonstrate Your Problem-Solving Abilities
Think of specific situations where you had to think on your feet and come up with solutions quickly. Whether it was dealing with a customer complaint or managing a staffing issue, being able to articulate these experiences will show that you're a critical thinker.
✨Ask Insightful Questions
Prepare thoughtful questions about the restaurant’s operations, team dynamics, and future goals. This not only shows your interest in the role but also your desire to contribute to the business's success. It’s a great way to demonstrate that you’re already thinking about how to drive the business forward.
