Luxury Retail Assistant (Full-Time)

2-8 Saint Giles' Street, Edinburgh, SA, EH1, UNITED KINGDOM

A new exciting opportunity is available in our St Giles Store. We are looking for a Luxury Retail Assistant!

Founded in 1989, we are an Edinburgh-based brand redefining everyday luxury through timeless design and considered craftsmanship.

With stores across the UK and a reputation worldwide, our success is built on the passion of our people and a culture that values expertise, collaboration and a shared commitment to excellence.

Kiltane is also proud to be a Living Wage Employer.

This is an exciting time for a luxury retail assistant to join our team and grow with us to be a part of something truly exceptional.

About the job

We are recruiting a full-time Luxury Retail Assistant for our store on the Royal Mile. We are looking for someone who is available 5 days on a rota of 7 days per week.

As a luxury retail assistant, you will join our team sharing a passion for Kiltane and striving to provide excellent customer service to all customers.

About you:

• Previous experience in a luxury retail environment (beneficial)
• Mandarin Speaking (beneficial but not essential)
• Able to work well with others & approach others easily
• Dedication to provide high standard of customer service
• Ability to work in a fast-paced environment
• Able to prioritise and multitask well in a busy environment

Key Responsibilities:

• Processing payments and returns
• Ensuring the shop floor is fully stocked and well presented
• Accepting and cross-checking daily deliveries
• Maintain knowledge of all out products and textiles

We Offer:

• Permanent employment (subject to 3 months’ probation period)
• 29 days annual leave
• Staff training

Screening Questions

• Please briefly describe any relevant experience you have for this role.
• Please provide your availability for an interview over the next two weeks.