At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for our guests.
- Company: Join Archerfield, a top luxury destination in Scotland.
- Benefits: Earn £12.75 per hour plus tips, with great discounts and wellness resources.
- Other info: Enjoy excellent training and career development opportunities.
- Why this job: Be part of a dynamic team enhancing guest experiences in a stunning location.
- Qualifications: Must be enthusiastic, self-motivated, and able to work shifts.
The predicted salary is between 12 - 13 £ per hour.
Delivering memorable, warm, and professional service to our members and guests is key to everything we do. To achieve this, we want to attract the very best people to work with us. Archerfield is one of Scotland’s leading destinations for golf, luxury stays, events and world-class spa treatments, with a range of accommodation from suites and lodges to coastal cottages and a grand mansion house. Situated on the stunning East Lothian coastline, we are just 18 miles from Edinburgh and a short distance from North Berwick, Haddington and other East Lothian towns.
Join our Food and Beverage Team. We have positions available across the Estate for enthusiastic, self-motivated and driven individuals to join our Food & Beverage Team. These roles are on a permanent basis, with full-time or close to full-time hours available.
What you'll be doing in this role:
- Prioritising the needs of customers, ensuring that experiences match expectations with a Customer First attitude.
- Taking accurate orders and making recommendations.
- Preparing and delivering food and drink in a professional manner.
- Consistently Delivering, making sure that the needs of our Members and Guests are always being met.
- Enriching our Members and Guests experience.
- Maintaining the highest standards of cleanliness and safety.
Who are we looking for:
- Availability to work shifts.
- Ability to work on own initiative.
- Someone who can Collaborate with Purpose and work towards the team's shared goals.
- Ability to Consider What’s Next, someone who can anticipate and adapt to member and guest needs.
What we give you:
- £12.75 per hour
- Boosted earnings with shared tips.
- Estate based incentive and discount schemes.
- External Discounts and Offers scheme.
- Generous Refer a Friend Benefits.
- Excellent training and development opportunities.
- Employee Assistance Programme.
- Health and wellness resources.
Luxury Estate Bar & Waiting Staff – Elevate Guest Experience employer: Mary Rush Care Ltd
Archerfield offers a vibrant and supportive work environment where delivering exceptional service is at the heart of our mission. Located on the picturesque East Lothian coastline, we provide our staff with excellent training and development opportunities, competitive pay, and a range of employee benefits including shared tips and wellness resources. Join us to be part of a dedicated team that values collaboration and personal growth while creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Estate Bar & Waiting Staff – Elevate Guest Experience
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Archerfield. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their luxury experience.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering memorable experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat with us!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a luxury setting. Make sure you look polished and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our Food & Beverage Team. By applying directly, you’ll ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the table!
We think you need these skills to ace Luxury Estate Bar & Waiting Staff – Elevate Guest Experience
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for delivering exceptional service and creating memorable experiences for our guests.
Tailor Your Application:Make sure to tailor your application to the role. Highlight your relevant experience in hospitality and how it aligns with our Customer First attitude. This shows us that you understand what we’re all about!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mary Rush Care Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Archerfield. Understand their values, the services they offer, and what makes them stand out in the luxury hospitality sector. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role focuses on delivering a memorable guest experience, be ready to share specific examples from your past where you went above and beyond for a customer. Highlight your ability to prioritise their needs and how you can contribute to creating a warm and professional atmosphere.
✨Demonstrate Team Spirit
Collaboration is key in this role, so think of instances where you've successfully worked as part of a team. Be prepared to discuss how you can work towards shared goals and support your colleagues, which is essential for maintaining high service standards.
✨Prepare for Scenario Questions
Expect questions that assess your ability to adapt to changing situations. Think about how you would handle various scenarios, such as a difficult guest or a busy shift. Showing that you can anticipate needs and react positively will set you apart from other candidates.
