81-85 Notting Hill Gate, London, W11 3JS, UNITED KINGDOM
Venue General Manager – Yo-Chi Notting Hill
Chi is at the heart of everything we do. Yo-Chi is opening its doors in Notting Hill, and we're looking for an experienced Venue General Manager to lead our first London team — running a seamless venue operation and bringing the Yo-Chi energy to a brand-new market.
As Venue General Manager, you'll take full ownership of the venue — driving guest experience, quality standards, people management, and commercial results, while building the culture that makes Yo-Chi a place people love to work.
What’s in it for you:
Free Yo-Chi every shift, plus discounts when you're off shift
Lead one of Yo-Chi's first London venues, with real influence over how it's built
Career growth as we expand across the UK
Training and development to build your leadership skills
A fun, high-energy team and culture where everyone feels welcome
What you'll be doing:
Own day-to-day venue operations end to end
Recruit, onboard, and lead your team through the full employment lifecycle
Lead by example, setting the standard for guest service and team performance
Train and coach the team, including other venue leaders, to build product knowledge and service skills
Manage food quality, safety, and inventory to Yo-Chi standards
Handle admin — opening/closing checks, cash up, stock ordering, deliveries and invoicing
Own commercial results: sales, labour, and COGS against budget
Manage performance, including performance plans where needed
Work with the Ops team on local marketing and community engagement
You'll thrive in this role if you:
Have proven leadership experience running a venue in hospitality, food, or retail
Are confident managing people, standards, and a full P&L
Care about the details and hold high standards, even under pressure
Bring positive energy and genuinely enjoy building a team and a culture
Are available full time, with flexibility for a rotating roster, including evenings and weekends
Are able to start on 17th August for our amazing training programme
Screening Questions
- Do you have experience in a similar role?
- Describe your customer service experience
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Venue General Manager in London employer: Mary Rush Care Ltd
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