At a Glance
- Tasks: Lead a dynamic team and ensure exceptional guest experiences in a bustling restaurant.
- Company: Join the vibrant SMOKESTAK team, known for its passion and warmth.
- Benefits: Enjoy bonuses, staff discounts, and exciting international trips for top performers.
- Other info: Participate in fun staff events and enjoy personal development opportunities.
- Why this job: Be a role model in hospitality and drive the business forward with your ideas.
- Qualifications: Experience in hospitality and a love for food and drink are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an experienced restaurant supervisor to join the SMOKESTAK team. The ideal candidate will have a natural warmth for people and feed off the adrenaline of a busy service. Working alongside a well‑established management team, you’ll support the front of house team in ensuring we are delivering that same passion to all our guests through support and training. You’ll be a role model for all staff and spearheading what it means to run a dynamic London restaurant. You’ll be a critical thinker who is always questioning if we’re doing things the best way possible and constantly looking for ways to drive the business forward.
Responsibilities
- Collaborate with the management team for seamless operations, especially during service.
- Take care of the opening of the restaurant, allocate staff to their section and brief the team before service.
- Take care of the closing of the restaurant, send end‑of‑day reports to the senior team, do the cash‑up.
- Provide training to the new team members and help cover sections when needed.
- Deliver high standards consistently.
- Ensure that the team follows company policies, as well as health & safety regulations.
- Be a bastion of our brand and lead by example.
- Deliver excellent guest experience and be able to deal with complaints if needed.
Requirements
- Previous experience in a similar environment.
- A love for hospitality, food, wine and drink.
- Basic grasp of Microsoft 365 and SharePoint.
- Familiarity with software systems including Lightspeed, SevenRooms, Workforce desirable but not essential.
We offer
- £1,000 every annual employment anniversary.
- Monthly bonuses for top performers.
- 50% staff discount on meals at each of our restaurants.
- Cost price wine through our suppliers.
- International trips for top performers.
- In‑house training dedicated to your personal development.
- Staff trip programme to meet farms, fish markets and vineyards.
- Qualifications including WSET, health and safety, food training.
- Company donations to charities our staff feel are close to home.
- Whole team staff parties.
- Wholesome staff meals and end‑of‑service drinks.
restaurant supervisor | SMOKESTAK in London employer: Mary Rush Care Ltd
At SMOKESTAK, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on passion for hospitality and teamwork. Our restaurant supervisor role not only provides competitive benefits such as annual bonuses, generous staff discounts, and opportunities for personal development through in-house training and international trips, but also fosters a supportive environment where every team member can grow and excel. Join us in the heart of London, where you can be part of a dynamic team dedicated to delivering outstanding guest experiences while enjoying a fulfilling career in the culinary arts.
StudySmarter Expert Advice🤫
We think this is how you could land restaurant supervisor | SMOKESTAK in London
✨Tip Number 1
Network like a pro! Get chatting with folks in the industry, whether it's at events or online. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you’re keen on a role at SMOKESTAK, pop by the restaurant and introduce yourself. A friendly face can make a lasting impression and show your enthusiasm for the position.
✨Tip Number 3
Prepare for the interview by knowing our menu and values inside out. We love candidates who are passionate about food and hospitality, so let that shine through when you chat with us!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows that you’re genuinely interested in joining the SMOKESTAK team.
We think you need these skills to ace restaurant supervisor | SMOKESTAK in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm for food, drink, and creating memorable guest experiences. We want to see that you’re not just looking for a job, but that you genuinely care about the industry.
Tailor Your Application:Make sure to customise your application to fit the role of restaurant supervisor at SMOKESTAK. Highlight relevant experience and skills that align with our needs, like team leadership and training. This shows us you’ve done your homework and are serious about joining our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our dynamic restaurant environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at SMOKESTAK!
How to prepare for a job interview at Mary Rush Care Ltd
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with SMOKESTAK's menu and offerings. This shows your passion for food and hospitality, and it’ll help you answer questions about how you would enhance the guest experience.
✨Showcase Your Leadership Skills
As a restaurant supervisor, you'll be leading a team. Prepare examples of how you've successfully managed staff in the past, especially during busy service times. Highlight your ability to train and support new team members.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you handle complaints or difficult situations. Think of specific instances where you turned a negative experience into a positive one for guests, showcasing your critical thinking skills.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about the team dynamics, training opportunities, or how they measure success in the restaurant. This demonstrates your commitment to being a part of their team.
