At a Glance
- Tasks: Open and close the store, deliver excellent customer service, and lead the team.
- Company: Join The Milk Shed, a vibrant place for coffee lovers and foodies.
- Benefits: Flexible hours, hands-on experience, and a fun work environment.
- Other info: Training provided for food hygiene and safety; great opportunity for growth.
- Why this job: Be part of a passionate team and create memorable experiences for customers.
- Qualifications: Experience in a supervisory role preferred; love for coffee and teamwork essential.
The predicted salary is between 22295 - 27249 £ per year.
Job Overview
As a Key Holder, you play a vital role in supporting the daily operations of the store.
You will be responsible for opening and/or closing the store, ensuring smooth service, and assisting with leading the team alongside the rest of the store management team.
This position requires a passion for hospitality, excellent leadership skills, and a hands-on approach to delivering outstanding customer experiences.
Key Responsibilities
Opening & Closing Duties: Responsible for opening or closing the store, including setting up for service, cash handling, and securing the premises.
Customer Service Excellence: Deliver an outstanding experience to every customer, upholding The Milk Shed's excellent service standards.
Team Leadership: Support and motivate the team, ensuring a positive and productive work environment.
Operational Support: Assist with stock management, health & safety compliance, and maintaining cleanliness and hygiene standards.
Problem Solving: Handle customer concerns, resolve issues efficiently, and elevate when necessary.
Barista & Food Service: Confidently prepare and serve high-quality coffee and food, maintaining consistency and speed.
Sales & Cash Handling: Process transactions accurately and support end-of-day reporting.
What We're Looking For
Experience in a supervisory or key holder role is preferred.
Passion for great coffee, food, and customer service.
Strong leadership and communication skills.
Ability to work independently and as part of a team.
Reliable, punctual, and responsible.
Food hygiene and safety awareness (training provided if needed).
- Screening Questions
- How many hours are you available to work each week? (16-24hrs, 20-30hrs, 30-40hrs)
- When are you available to start? (Please specify date)
- Please tell us why you would like to join The Flour Pot Team/The Milk Shed Team?
- #J-18808-Ljbffr
Key Holder in London employer: Mary Rush Care Ltd
At Deckers Group, we pride ourselves on being a family-run business that values our employees as the cornerstone of our success. Working as a Part-Time Night Porter at The Royal Toby Hotel offers you the chance to be part of a supportive and dynamic team, with competitive pay and opportunities for training and development. Join us in creating exceptional guest experiences in a well-established hospitality environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Key Holder in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mary Rush Care Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mary Rush Care Ltd
Don't be shy about reaching out to Mary Rush Care Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Key Holder in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mary Rush Care Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mary Rush Care Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
