Key Holder

Key Holder

Full-Time 22000 - 26000 £ / year (est.) No working from home possible
Mary Rush Care Ltd

At a Glance

  • Tasks: Open and close the café, lead the team, and deliver exceptional customer service.
  • Company: The Flour Pot Bakery, a beloved artisan bakery and café in Brighton.
  • Benefits: Join a passionate team, enjoy flexible hours, and develop your leadership skills.
  • Other info: Great opportunity for career growth in a supportive and friendly environment.
  • Why this job: Be part of a vibrant café culture and make customers smile every day.
  • Qualifications: Experience in a supervisory role preferred; passion for coffee and food essential.

The predicted salary is between 22000 - 26000 £ per year.

210 Hangleton Road, Brighton and Hove, BN3 7LP, UNITED KINGDOM

The Flour Pot Bakery is a renowned artisan bakery and café, committed to serving high-quality baked goods, specialty coffee, and exceptional customer service.

We take pride in our handcrafted products, sustainability efforts, and creating a warm, welcoming environment for our customers.

Job Overview

As a Cafè Key Holder, you play a vital role in supporting the daily operations of the café.

You will be responsible for opening and/or closing the store, ensuring smooth service, and assisting with leading the team alongside the rest of the café management team.

This position requires a passion for hospitality, excellent leadership skills, and a hands‑on approach to delivering outstanding.

Key Responsibilities

  • Opening & Closing Duties: Responsible for opening or closing the café, including setting up for service, cash handling, and securing the premises.
  • Customer Service Excellence: Deliver an outstanding experience to every customer, upholding The Flour Pot Bakery’s excellent service standards.
  • Team Leadership: Support and motivate the team, ensuring a positive and productive work environment.
  • Operational Support: Assist with stock management, health & safety compliance, and maintaining cleanliness and hygiene standards.
  • Problem Solving: Handle customer concerns, resolve issues efficiently, and elevate when necessary.
  • Barista & Food Service: Confidently prepare and serve high-quality coffee and food, maintaining consistency and speed.
  • Sales & Cash Handling: Process transactions accurately and support end‑of‑day reporting.
  • What We’re Looking For
  • Experience in a supervisory or key holder role is preferred.
  • Passion for great coffee, food, and customer service.
  • Strong leadership and communication skills.
  • Ability to work independently and as part of a team.
  • Reliable, punctual, and responsible.
  • Food hygiene and safety awareness (training provided if needed).
  • #J-18808-Ljbffr

Key Holder employer: Mary Rush Care Ltd

Mary Rush Care Ltd is an excellent employer located in the picturesque North Berwick, offering a vibrant work culture that prioritises customer service and teamwork. Employees enjoy competitive pay, comprehensive benefits, and ample opportunities for training and personal development, making it a rewarding place to grow your career while contributing to memorable experiences for guests at the golf course.

Mary Rush Care Ltd

Contact Details:

Mary Rush Care Ltd Recruitment Team

We think you need these skills to ace Key Holder

Leadership Skills
Customer Service Excellence
Cash Handling
Team Motivation
Operational Support
Problem Solving
Barista Skills