At a Glance
- Tasks: Lead daily operations and foster a positive team culture in a vibrant bakery.
- Company: Flour Water Salt, a community-focused bakery passionate about exceptional baked goods.
- Benefits: Opportunity for growth, creative environment, and a chance to make a real impact.
- Other info: Collaborative role with significant influence on team culture and customer experience.
- Why this job: Be a key player in shaping the future of a growing independent business.
- Qualifications: Experience in hospitality and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
9 Market Place, Macclesfield, SK10 1EB, UNITED KINGDOM
At Flour Water Salt, we’re more than a bakery. We’re a fast-paced, community-focused business passionate about creating exceptional pastries and baked goods while building meaningful relationships with the people around us, from our customers and team to local suppliers and neighbouring businesses. We believe great food comes from great people. That means fostering a workplace built on creativity, collaboration, shared values, and continuous growth.
As we continue to evolve, we’re looking for a General Manager to become a pivotal part of the business, working closely with Senior Management to help shape the future of Flour Water Salt. This is an opportunity for someone who thrives in hospitality, enjoys balancing operations with people leadership, and wants to play a key role in a growing independent business.
As General Manager, you’ll oversee the day-to-day operations of the bakery while supporting the long-term growth and success of the business. You’ll lead from the front, maintaining a strong presence on the floor, supporting and developing the team, driving operational excellence, and helping strengthen our connection with the local community.
A core part of this role will be bridging the gap between Front of House and Back of House teams, creating strong communication, alignment, and collaboration across the business. You’ll play a key role in ensuring both teams work cohesively towards shared goals, helping to foster a culture of mutual respect, accountability, and excellence.
Working closely with Senior Management, you’ll have significant influence over team culture, customer experience, systems, performance, and future opportunities for the business. This is a highly collaborative position and an opportunity to become a pivotal part of Flour Water Salt’s continued growth.
Responsibilities include:
- Managing rotas, scheduling, and staff leave across the team
- Supporting recruitment and onboarding processes, particularly for Front of House (with potential involvement in Back of House hiring)
- Leading performance reviews, ongoing feedback, and professional development plans
- Handling HR processes and fostering a positive, high-performing workplace culture
- Coaching and motivating the team to deliver exceptional customer experiences
- Supporting retention, wellbeing, and team engagement
General Manager (Operations & People) employer: Mary Rush Care Ltd
At Flour Water Salt, we pride ourselves on being more than just a bakery; we are a vibrant community hub where creativity and collaboration thrive. As a General Manager, you will enjoy a supportive work culture that prioritises employee growth and development, with opportunities to shape the future of our independent business while fostering strong relationships within the local community. Join us in a role that balances operational excellence with people leadership, all within the charming setting of Macclesfield.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager (Operations & People)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join hospitality groups, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion for the role! When you get the chance to chat with potential employers, let your enthusiasm for hospitality and community shine through. Share your ideas on how you’d enhance team culture and customer experience at Flour Water Salt.
✨Tip Number 3
Prepare for interviews by researching the company’s values and recent developments. Tailor your responses to show how your experience aligns with their mission of fostering creativity and collaboration. We want to see that you’re not just a fit for the role, but for the Flour Water Salt family!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our community-focused business. Let’s make great food together!
We think you need these skills to ace General Manager (Operations & People)
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your enthusiasm for creating exceptional customer experiences and building strong relationships with both team members and customers.
Highlight Your Leadership Skills:As a General Manager, you'll be leading a team, so make sure to showcase your leadership abilities in your application. Talk about times you've motivated a team, handled challenges, or fostered a positive workplace culture. We want to see how you can inspire others!
Be Clear About Your Operations Experience:Since this role involves overseeing day-to-day operations, it's crucial to detail your relevant experience. Discuss your familiarity with managing schedules, rotas, and HR processes. We’re looking for someone who can balance operations with people leadership seamlessly.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining our community-focused business!
How to prepare for a job interview at Mary Rush Care Ltd
✨Know the Bakery Inside Out
Before your interview, make sure you’re familiar with Flour Water Salt’s mission and values. Understand their community focus and how they create exceptional baked goods. This will help you demonstrate your passion for the business and show that you’re aligned with their goals.
✨Showcase Your People Skills
As a General Manager, you’ll be leading a team, so it’s crucial to highlight your people management experience. Prepare examples of how you’ve successfully coached and motivated teams in the past, and be ready to discuss how you would foster a positive workplace culture at Flour Water Salt.
✨Bridge the Gap
Since this role involves connecting Front of House and Back of House teams, think about how you can facilitate communication and collaboration. Bring ideas on how to improve alignment between these areas and be prepared to discuss your strategies for ensuring everyone works towards shared goals.
✨Be Ready for Operational Questions
Expect questions about managing day-to-day operations, including scheduling and performance reviews. Brush up on your operational excellence strategies and be ready to share how you would handle challenges in a fast-paced environment like a bakery.
