At a Glance
- Tasks: Serve up delicious smoothies and coffee while creating an energising customer experience.
- Company: Join Homebar, a vibrant wellness beverage bar in the heart of London.
- Benefits: Earn £12.8 - £14.65 per hour plus tips, with free drinks and snacks on shift.
- Other info: Flexible shifts available at Canary Wharf or Duke St, with great team spirit.
- Why this job: Be the face of Homebar and connect with health-conscious customers every day.
- Qualifications: Customer service experience is a plus; passion for health and wellness is essential.
The predicted salary is between 9.9 - 12.1 £ per hour.
Homebar is looking for Front of House Team Members to run the bar day to day - making smoothies, coffee and matcha, taking orders, and giving every customer the kind of fast, sharp, energising experience that keeps them coming back before or after their workout. You'll be the face of Homebar for most of our customers, so how you make a drink matters just as much as how you make someone feel.
About Homebar
Homebar is a wellness beverage bar and part of L9 Labs, a new fitness and wellness group building a portfolio of category defining concepts across movement, performance and nutrition. Our menu brings together performance smoothies, functional drinks, coffee and matcha alongside a considered range of better for you bakery style goods, from protein bars and baked snacks to grab and go products.
About the Role
You'll run the floor: making drinks to spec, moving the queue quickly, taking and ringing up orders, and keeping the bar clean, stocked and ready for the next rush. You'll work closely with your Store/Site Manager and the rest of the team to hit speed-of-service targets without ever making it feel rushed for the customer. Three months in, you'll know the full menu cold, be trusted to run a shift solo, and be someone customers ask for by name. Location can be either Canary Wharf or Duke St. We will always be clear of the work location.
What You'll Do
- Prepare smoothies, coffee, matcha and other menu items accurately, quickly and to recipe spec
- Take customer orders in person and at till, upsell where relevant, and process payments accurately
- Deliver fast, friendly, high-energy customer service that fits the Homebar brand
- Keep the bar, equipment and front-of-house area clean, stocked and compliant with food safety standards
- Follow allergen and food safety procedures for every drink and product served
- Support opening/closing routines: stock counts, prep, and shift handover notes
- Flag stock shortages, equipment issues or customer feedback to your Site Manager
- Work as part of a team to hit site-level speed-of-service and quality targets
What We're Looking For
Required
- Some experience in a customer-facing role - hospitality, retail, bar or café experience is ideal but not essential
- Comfortable working at pace during busy periods without dropping quality or friendliness
- Genuine interest in health, wellness or fitness - you don't need to be an athlete, but you should get why our customers are here
- Reliable, punctual and comfortable working early mornings, evenings and/or weekends
- Basic food hygiene awareness (we'll provide Level 2 food safety training if you don't already have it)
Preferred
- Previous barista experience or specialty coffee knowledge
- Experience in a fast-paced QSR, juice bar, or gym/studio front-desk environment
- An interest in nutrition, functional drinks or better-for-you food
£12.8 - £14.65, depending on experience, plus tips, on-shift drink & snack, and employee discounts.
Screening Questions
- Do you have experience in a similar role?
- Will your commute be 30 minutes or less?
- Describe your customer service experience
- Do you have experience in food & beverage?
- Can you work at either location or do you have a preference? (Canary Wharf or Duke St)
Front of House Team Member employer: Mary Rush Care Ltd
At Deckers Group, we pride ourselves on being a family-run business that values our employees as the cornerstone of our success. Working as a Part-Time Night Porter at The Royal Toby Hotel offers you the chance to be part of a supportive and dynamic team, with competitive pay and opportunities for training and development. Join us in creating exceptional guest experiences in a well-established hospitality environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mary Rush Care Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mary Rush Care Ltd
Don't be shy about reaching out to Mary Rush Care Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mary Rush Care Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mary Rush Care Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
