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- Tasks: Lead the front-of-house team, manage schedules, and ensure top-notch service.
- Company: Exciting hospitality company in vibrant Greater London.
- Benefits: Competitive pay, flexible hours, and a fun work environment.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Strong customer service skills and leadership experience required.
- Other info: Great opportunity for career growth in a thriving industry.
The predicted salary is between 36000 - 60000 £ per year.
A hospitality company in Greater London is looking for an experienced Team Manager to join their leadership team. The role involves managing the front of house staff, scheduling, and ensuring high standards of service and cleanliness.
The ideal candidate will have strong customer service experience and the ability to balance operational needs with staff management. This position reports to the Venue Manager and is crucial for supporting a thriving workplace.
Front-of-House Team Leader & Shift Manager employer: Mary Rush Care Ltd
Contact Detail:
Mary Rush Care Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front-of-House Team Leader & Shift Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Front-of-House Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your customer service skills and think of examples where you've successfully managed a team or handled tough situations. We want you to shine when it comes to showcasing your experience and leadership abilities.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and find the perfect fit for your skills.
We think you need these skills to ace Front-of-House Team Leader & Shift Manager
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your previous experience in hospitality and team management. We want to see how you've led teams and ensured top-notch service in your past roles.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific skills that align with managing front-of-house staff and maintaining high standards.
Be Personable: Remember, this role is all about customer service! Use a friendly tone in your application to show us your personality. We love candidates who can connect with people and create a welcoming atmosphere.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It helps us keep track of applications and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Mary Rush Care Ltd
✨Know Your Stuff
Before the interview, make sure you understand the hospitality industry and the specific challenges faced by front-of-house teams. Brush up on customer service best practices and be ready to discuss how you've handled difficult situations in the past.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to manage and motivate staff. Prepare examples of how you've successfully led a team, resolved conflicts, or improved service standards. This will show that you're not just a manager, but a true leader.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, like handling a busy shift or dealing with an unhappy customer. Think through your responses ahead of time, focusing on your problem-solving skills and how you prioritise tasks under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the company culture, team dynamics, or expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
