At a Glance
- Tasks: Assist with golf operations, member services, and retail support at a prestigious golf club.
- Company: Join the Ancient Links Golf Company, a respected name in the golfing community.
- Benefits: Enjoy competitive pay, training opportunities, and a supportive team environment.
- Other info: Flexible hours with opportunities for personal and professional growth.
- Why this job: Be part of a passionate team delivering exceptional experiences for golfers and visitors.
- Qualifications: Strong communication skills and a good knowledge of golf are essential.
The predicted salary is between 20000 - 25000 € per year.
The Ancient Links Golf Company is looking for Golf Operations Assistants to join our growing teams at Forfar Golf Club and Scotscraig Golf Club. This is a varied, guest-facing role, working across golf operations, the Professional Shop, and member services to ensure every member and visitor enjoys an outstanding experience from start to finish. This role works at the core of our golfing operations, welcoming members and visitors, supporting smooth running of the golf operations, and assisting with retail and administrative tasks.
Key Responsibilities
- Golf Operations & Course Support
- Greet and assist members and visitors, providing course information and daily updates
- Manage tee times, scorecards, and daily play flow
- Carry out starter and ranger duties
- Prepare and maintain rental equipment (clubs, buggies, trolleys)
- Support general housekeeping and opening/closing procedures
- Professional Shop & Retail Support
- Operate the Pro Shop, processing sales, green fees, and rentals
- Maintain stock, visual merchandising, and shop organisation
- Assist the Head of Golf Operations with administrative tasks as required
- Member & Guest Services
- Manage tee times, guest play, and reservations
- Support membership enquiries, renewals, and competitions
- Provide guidance on golf rules, handicaps, and course etiquette
- Offer information about local travel and tourism
- Customer Experience & Teamwork
- Deliver high-quality service to all members and visitors
- Collaborate with colleagues to support events and promotions
- Respond professionally to feedback and ensure smooth operations
What We’re Looking For
- Confident, reliable, and people-focused
- Strong interpersonal and communication skills
- Ability to follow procedures and work as part of a team
- Competent with Microsoft Office and EPOS systems
- Physically able to work outdoors, lift up to 50lbs, and stand for extended periods
- A good working knowledge of golf
Hours
Fixed term to 31st October - variable hours positions available, rota-based shifts including evenings and weekends.
What We Offer
- A welcoming and supportive team environment
- Fair and competitive pay and benefits
- Role relevant training provided
- Opportunity to work at a well-established and respected golf club
Our Culture
Put customers at the heart of everything you do. Be part of a team that is passionate about community benefit and heritage. Collaborate and innovate to deliver a world-leading golf experience. Commit to continuous personal and professional development.
The Ancient Links Golf Company are an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their sex, religious belief, political opinion, race, age, sexual orientation; or, whether they are married or in a civil partnership; or whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.
Golf Operations Assistant in Forfar employer: Mary Rush Care Ltd
The Ancient Links Golf Company is an excellent employer, offering a welcoming and supportive team environment at our prestigious golf clubs in Forfar and Scotscraig. We prioritise customer satisfaction and community engagement, providing fair pay, role-specific training, and opportunities for personal and professional growth, all while fostering a culture of collaboration and innovation in delivering exceptional golfing experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Golf Operations Assistant in Forfar
✨Tip Number 1
Get to know the golf clubs you're applying to! Research their values, culture, and what makes them unique. This way, when you chat with them, you can show off your knowledge and passion for their specific environment.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing an outstanding experience, think of scenarios where you can demonstrate your ability to handle different types of guests. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local golf events. They can give you insider tips about the application process and what it’s really like to work there. Plus, a referral can go a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Golf Operations Assistant in Forfar
Some tips for your application 🫡
Show Your Passion for Golf:When you're writing your application, let your love for golf shine through! Mention any relevant experience or knowledge you have about the sport, as it shows us you're genuinely interested in the role and the environment you'll be working in.
Highlight Your People Skills:Since this role is all about interacting with members and visitors, make sure to emphasise your strong interpersonal skills. Share examples of how you've provided excellent customer service in the past, as we want to see that you can create a welcoming atmosphere.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit for our team!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at Mary Rush Care Ltd
✨Know Your Golf Basics
Make sure you brush up on your golf knowledge before the interview. Understand the basics of the game, including rules and etiquette, as well as any specific details about the clubs you'll be working at. This will show your passion for the sport and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Since this role is all about providing an outstanding experience for members and visitors, be ready to share examples of your previous customer service experiences. Think of specific situations where you went above and beyond to help someone, as this will demonstrate your people-focused attitude.
✨Prepare for Teamwork Questions
Collaboration is key in this role, so expect questions about teamwork. Prepare examples of how you've successfully worked with others in past jobs or projects. Highlight your ability to support colleagues and contribute to a positive team environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the club's community initiatives or upcoming events. This shows your genuine interest in the role and the company, and it gives you a chance to learn more about what makes the Ancient Links Golf Company special.
