At a Glance
- Tasks: Lead events and private dining, ensuring exceptional customer experiences and operational excellence.
- Company: Join a vibrant British brasserie in historic Westminster, part of a dynamic hospitality group.
- Benefits: Enjoy team meals, 50% restaurant discount, birthday leave, and career development opportunities.
- Other info: Diverse and inclusive workplace with strong support for personal and professional growth.
- Why this job: Be part of a passionate team, driving memorable events and enhancing your leadership skills.
- Qualifications: Experience in high-volume hospitality management and a passion for food and service.
The predicted salary is between 35000 - 45000 £ per year.
In the heart of historic Westminster, Old Queen Street Café is a British brasserie offering refined food in a relaxed, elegant setting. Located moments from Parliament, we serve as a space to debate the news of the day within a beautifully restored townhouse, featuring a 50-cover restaurant, events space, and private members’ club. Lantana leads the creation and delivery of this unique hospitality experience on behalf of our client, political and cultural magazine UnHerd.
We are now looking for a Deputy Manager to join the leadership team. This is a senior role for someone commercially aware, operationally sharp, and confident in taking ownership of a high-performing site.
What You’ll Be Doing- Driving exceptional customer experiences through active engagement and elevated hospitality
- Inspiring and developing your team through coaching, structured feedback, and clear expectations
- Maintaining high operational standards across cleanliness, safety, and compliance
- Ensuring all food and drinks are delivered to spec and with consistency
- Building and maintaining a strong day-to-day relationship with our client, ensuring clear communication and seamless delivery of expectations
- Owning the operational delivery of events and private dining, from planning through to execution, ensuring smooth service and maximising revenue opportunities
- Leading the team to confidently deliver high-quality events, setting clear briefs, managing timings, and maintaining standards throughout
- Supporting recruitment, onboarding, and ongoing training to build a confident, capable team
- Preparing and leading for high-demand services, events, and large bookings
- Driving sales through strong shift leadership, upselling, and team focus on items per cover
- Supporting stock control and cost management to deliver strong gross profit, minimising waste and shrinkage
- Monitoring labour and flexing the rota to maintain productivity targets
- Ensuring accurate reporting and adherence to all financial procedures
- Proven experience in a management role within a quality, event driven, high-volume hospitality environment
- Strong leadership presence with the ability to motivate and develop a team
- Commercial awareness and confidence in managing costs, labour, and sales performance
- High attention to detail and commitment to operational excellence
- A genuine passion for food, drink, and hospitality
- Someone who takes ownership, solves problems proactively, and raises standards
- Supporting your development into a senior leadership role within the business
- Providing structured training and progression opportunities
- Serving team meals from our menu
- Offering 50% discount across our restaurants
- Giving an additional day off for your birthday
- Providing an annual CODE app subscription
- Enrolling you into the Hospitality Action support programme
- Celebrating success through team events and socials
You must have the right to work in the UK to apply. Lantana is proud to be a London business and is committed to building a diverse and inclusive team. We welcome applicants from all backgrounds and are happy to provide support throughout the application process where needed.
Deputy Manager: Events & Private Dining Lead in City of Westminster employer: Mary Rush Care Ltd
At Lantana, we pride ourselves on being an exceptional employer in the heart of Westminster, offering a vibrant work culture that fosters personal and professional growth. As a Deputy Manager, you will benefit from structured training opportunities, a supportive team environment, and unique perks such as team meals and a generous discount across our restaurants, all while contributing to a high-performing hospitality experience in a beautifully restored setting. Join us to be part of a diverse and inclusive team dedicated to delivering excellence in every aspect of our service.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager: Events & Private Dining Lead in City of Westminster
✨Tip Number 1
Get to know the venue! Before your interview, pop by Old Queen Street Café and soak up the atmosphere. This will help you understand their vibe and give you some great talking points during your chat.
✨Tip Number 2
Show off your leadership skills! Be ready to share specific examples of how you've inspired and developed your team in previous roles. We love hearing about real-life experiences that demonstrate your ability to drive exceptional customer experiences.
✨Tip Number 3
Prepare for scenario questions! Think about how you'd handle high-demand services or tricky events. We want to see your problem-solving skills in action, so be ready to showcase your operational excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining our team at Lantana.
We think you need these skills to ace Deputy Manager: Events & Private Dining Lead in City of Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for food, drink, and hospitality shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating exceptional experiences for our guests.
Highlight Your Leadership Skills:Make sure to showcase your experience in leading teams and driving performance. We’re looking for someone who can inspire and develop others, so share examples of how you've motivated your team in the past.
Be Detail-Oriented:Attention to detail is key in this role. In your application, mention specific instances where your focus on operational excellence made a difference. This will show us that you understand the importance of maintaining high standards.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Mary Rush Care Ltd
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Old Queen Street Café and its offerings. Understand their menu, the atmosphere, and what makes them unique. This will not only show your genuine interest but also help you discuss how you can enhance the customer experience.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to inspire and develop your team. Prepare examples of how you've successfully led teams in the past, focusing on coaching and feedback. Be ready to discuss specific situations where you motivated your team to achieve high standards.
✨Demonstrate Commercial Awareness
This role requires a strong understanding of costs, labour, and sales performance. Brush up on your knowledge of financial procedures and be prepared to discuss how you’ve managed budgets or maximised revenue in previous roles. This will highlight your ability to drive sales effectively.
✨Prepare for Event Management Questions
Since the role involves owning the operational delivery of events, think about your past experiences in event planning and execution. Be ready to share how you’ve handled challenges during events and ensured smooth service, as well as how you set clear briefs and managed timings.
