At a Glance
- Tasks: Lead our kitchen and front-of-house teams to deliver exceptional food and service.
- Company: Join The Flour Pot Bakery, a vibrant and community-focused bakery.
- Benefits: Competitive salary, career development, and a fun work environment.
- Other info: Dynamic role with opportunities for growth and creativity.
- Why this job: Make a real impact in a beloved local bakery while leading a passionate team.
- Qualifications: Experience in hospitality management and a love for high-quality food.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a dynamic and experienced General Manager to oversee both our production kitchen and front-of-house teams. This individual will be responsible for ensuring operational excellence, maintaining high standards of quality and service, and leading a motivated team to drive success. The ideal candidate will have a strong background in food production, hospitality management, and business operations.
Key Responsibilities
- Operations & Leadership
- Oversee the daily operations of the front-of-house team.
- Ensure high standards of food quality, presentation, and customer service.
- Implement and maintain operational procedures to enhance efficiency and productivity.
- Lead, motivate, and develop a high-performing team.
- Foster a positive, collaborative and inclusive work environment.
- Ensure compliance with all food safety, health, and safety regulations.
- Financial & Business Management
- Manage budgets, cost control, and financial performance to drive profitability.
- Analyse sales data and operational metrics to identify areas for improvement.
- Develop and implement strategies to increase revenue and customer engagement.
- Manage supplier relationships and oversee inventory control.
- Customer Experience & Brand Management
- Uphold The Flour Pot Bakery’s brand values and maintain a consistent customer experience.
- Engage with customers to build strong relationships and gather feedback.
- Ensure the café and retail spaces are well-presented, clean, and welcoming.
- People Management & Development
- Recruit, train, and retain a skilled team across kitchen and front-of-house operations.
- Conduct performance reviews and provide ongoing coaching and development.
- Create staff schedules to ensure smooth operation and efficiency.
- Compliance and Food Safety
- Adhere to food hygiene, safety, and company policies, always ensuring compliance is completed to a high standard.
- Ensuring that both the production kitchen and front of house areas are always kept to the highest of standards.
- Communication
- Ability to create a culture of great communication, including regular team briefs, management meetings, reading and responding to emails during your shift or as and when deemed necessary by senior management.
- Having great lines of communication with the senior management.
Requirements
- Proven experience in a senior management role within hospitality, bakery, or food production.
- Strong leadership skills with the ability to inspire and develop a team.
- Solid understanding of food production processes and front-of-house operations.
- Strong financial acumen, including budget management and cost control.
- Excellent customer service and communication skills.
- Knowledge of health and safety and food hygiene regulations.
- Passion for high-quality food and artisan baking.
General Manager in Brighton employer: Mary Rush Care Ltd
Mary Rush Care Ltd is an excellent employer located in the picturesque North Berwick, offering a vibrant work culture that prioritises customer service and teamwork. Employees enjoy competitive pay, comprehensive benefits, and ample opportunities for training and personal development, making it a rewarding place to grow your career while contributing to memorable experiences for guests at the golf course.
