At a Glance
- Tasks: Lead daily cafe operations, ensuring top-notch customer service and quality standards.
- Company: Join a vibrant cafe with a focus on community and exceptional experiences.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Perfect for those who thrive in fast-paced settings and love engaging with customers.
- Why this job: Be part of a dynamic team and make a real impact in a lively environment.
- Qualifications: Experience in hospitality, strong leadership skills, and a passion for great food.
The predicted salary is between 25000 - 30000 € per year.
The Cafe Manager will support the General Manager in overseeing the daily operations of the store, with a focus on the daytime up to 4pm. Delivering exceptional customer service and ensuring consistent, high-quality standards. This role requires a hands‑on leader who can support staff, optimise processes, and maintain a positive and productive work environment.
Key Responsibilities
- Operations Management: Assist with daily floor, counter and kitchen operations; ensure compliance with health and safety regulations, food safety standards and company policies; support licensing compliance and team awareness; take ownership of inventory management, ordering and supplier coordination.
- Staff Management: Train, guide and supervise front‑of‑house staff; foster a positive work environment through teamwork, motivation and professional development; conduct regular staff meetings and 1:1s to communicate updates, feedback and company goals.
- Customer Service: Maintain high standards of customer service, addressing inquiries and resolving issues promptly and professionally; monitor and respond to customer feedback; assist in reviewing sales reports and financial data to identify trends and opportunities; help develop and support strategies to increase sales and profitability.
- Marketing and Community Engagement: Collaborate with the owner and General Manager to promote the store through various channels; support in‑store promotions and special events; maintain Instagram stories and in‑house advertising.
- Quality Control: Ensure all food and beverages served meet Curio’s high‑quality standards; support rollout and creation of new menu items, specials and seasonal offerings, including relevant team training; maintain the store’s aesthetic, cleanliness and atmosphere to create a welcoming environment.
Requirements
- Proven experience as a Supervisor or Assistant Manager within the hospitality industry.
- Strong leadership and team‑management abilities.
- Excellent communication and interpersonal skills.
- Knowledge of food safety regulations and health standards.
- Ability to work in a fast‑paced environment and handle high‑pressure situations.
- A passion for quality food and outstanding customer service.
Screening Questions
- How many hours are you available to work each week? (16‑24hrs, 20‑30hrs, 30‑40hrs)
- When are you available to start? (Please specify date)
- Please tell us why you would like to join the Curio team?
Cafe Manager in Brighton employer: Mary Rush Care Ltd
Curio is an exceptional employer that prioritises a vibrant work culture and employee development, making it an ideal place for those passionate about hospitality. With a focus on teamwork and professional growth, employees are encouraged to thrive in a supportive environment while delivering outstanding customer service. Located in a bustling area, Curio offers unique opportunities for community engagement and creativity, ensuring that every team member feels valued and inspired.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Manager in Brighton
✨Tip Number 1
Get to know the cafe's vibe! Before your interview, pop in for a coffee and observe how the staff interact with customers. This will help you understand their culture and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Prepare some questions! Think about what you want to know about the role and the team. Asking insightful questions not only shows your enthusiasm but also helps you figure out if this is the right fit for you.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've successfully managed teams or improved processes in previous roles. We love to see hands-on leaders who can motivate and inspire others.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your professionalism.
We think you need these skills to ace Cafe Manager in Brighton
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for quality food and outstanding customer service shine through. We want to see why you’re excited about joining the Curio team and how you can contribute to our café's vibe!
Tailor Your Experience:Make sure to highlight your relevant experience in the hospitality industry. We’re looking for proven leadership skills, so share specific examples of how you've managed teams or improved processes in your previous roles.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that directly address the screening questions. This helps us get a quick sense of who you are and what you bring to the table.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our café and what we stand for.
How to prepare for a job interview at Mary Rush Care Ltd
✨Know Your Stuff
Before the interview, make sure you’re familiar with the café's menu and any recent promotions. This shows your genuine interest in the role and helps you answer questions about how you would enhance customer service or contribute to marketing efforts.
✨Showcase Your Leadership Skills
Be ready to discuss your previous experience in managing teams. Share specific examples of how you've motivated staff or resolved conflicts. This will demonstrate your ability to foster a positive work environment, which is key for the Café Manager role.
✨Prepare for Scenario Questions
Think about potential scenarios you might face as a Café Manager, like handling a busy shift or addressing a customer complaint. Practising your responses will help you articulate your problem-solving skills and show that you can thrive in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the café’s goals, team dynamics, or upcoming events. This not only shows your enthusiasm but also helps you gauge if the café aligns with your values and career aspirations.
