As a Retail Assistant, you’ll help keep the store running smoothly by ensuring shelves are stocked, displays look great, and customers receive friendly, helpful service throughout their visit.
You’ll work in all areas including but not limited too – replenishment, produce and checkouts.
Your key priorities and duties will be;
Greeting and welcoming guests in a warm and professional manner
Processing payments using the till system, handling both cash and card transactions
Guiding and assisting visitors in the shop and across the premises when necessary
Replenishing stock and keeping shelves well organised and tidy
Ensuring date and quality checks are carried out regularly
Housekeeping- making sure workstations are clean and presentable – tills, shelves etc
Dealing with customer complaints in a professional manner, directing to a manager/team leader if needed
Making sure policies and procedures relating to process, product and people are followed at all times.
Providing support in other areas of the business, as required by the management team
Qualifications:
Previous experience in retail would be advantageous but not essential
Strong attention to detail and the ability to follow instructions accurately.
Excellent organisational skills and the ability to work efficiently under pressure.
A passion for quality food and a commitment to maintaining high standards.
The ability to work excellently as part of a team with your colleagues.
What we offer:
Here at Robertshaw’s we pride ourselves on having an excellent workforce and always want to make sure that staff morale is high and achievements and hard work doesn’t go unnoticed. We offer:
- Part time role up to 20 hours including working 1 weekend day
- Contributory pension scheme
- Free onsite parking
We’d love to hear what you can bring to the team, good luck with your application!
Screening Questions
- Do you have experience in a similar role?
- Describe your customer service experience
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