At a Glance
- Tasks: Transport and support individuals in mental health crises with compassion and professionalism.
- Company: Secure24, a caring organisation dedicated to mental health support.
- Benefits: Competitive pay, fixed rota, training, and employee assistance programme.
- Other info: Meaningful work with excellent training and support in a dynamic environment.
- Why this job: Make a real difference in people's lives during their toughest moments.
- Qualifications: Calm, patient, and emotionally resilient individuals with a full UK driving licence.
The predicted salary is between 14.71 - 14.71 £ per hour.
Does your work need meaning not just movement? At Secure24, this role is about people. We support them and help them through some of the toughest moments of their lives. As a Mental Health Transport Technician, you'll be on the front lines of compassionate care whilst transporting and supporting vulnerable individuals with dignity, respect, and professionalism.
Pay: £12.71 - £14.71 per hour
Shifts: 4 on / 4 off (Full Time)
At Secure 24, you will support individuals experiencing acute mental health crisis. Not only during transport, but often while supporting them in a Section 136 suite (Place of Safety) for prolonged periods. This is a challenging, emotionally demanding role that requires patience, emotional regulation, and the ability to remain calm and professional in difficult environments.
What the role really involves
- Transport individuals under the Mental Health Act or in crisis, working alongside police and mental health professionals to safely move patients between hospitals and from their home to a place of safety.
- Remain with patients in a Section 136 suite, sometimes for several hours or the full shift.
- Support individuals who may be distressed, withdrawn, agitated or emotionally overwhelmed.
- Maintain professional boundaries while offering reassurance, calm presence and dignity.
- Work in close partnership with clinical staff while following Secure24 procedures.
- Use de-escalation skills and, when required, physical intervention techniques (fully trained).
- Accurately record observations and handovers.
- Work in a trained crew on two or more driving and escorting patients in our specially designed vehicles to ensure our patients' safety and security.
- Living our 4 core values: Preserve Life, Prevent Harm, Promote Recovery, Provide Comfort.
This role is not always fast-paced or physically active. Much of the work is about emotional containment, vigilance and resilience.
Who this role is suited to
- Are calm, patient, and emotionally resilient.
- Can sit with distress without needing to “fix” it.
- Are comfortable with unpredictability and uncertainty.
- Can follow clear boundaries and professional expectations.
- Understand this is not just a driving job.
If you are looking for constant action or minimal patient contact, this role may not be the right fit (and that’s okay!). If you have made it this far in the job advert, we want to hear from you!
What you’ll receive
- £12.71/hour starting rate (detailed breakdown below)
- Enhanced pay for time in suite, nights and paid overtime (no banked hours).
- Fixed 4-on / 4-off rota (Better work-life balance).
- De-escalation & Physical Intervention
- Emergency First Aid
- Ongoing mentoring and operational support.
- Employee Assistance Programme.
- Blue Light Card eligibility.
- Company pension.
- Uniform & PPE.
Rates of pay and a breakdown of how they are calculated
- Day rate: £12.71 per hour (9am–6pm, Monday to Friday)
- Night rate: £13.71 per hour (6pm–9am, Monday to Friday)
- Weekend rate: £13.71 per hour (all day Saturday and Sunday)
- Suite time: additional £1 per hour on top of the applicable rate
Requirements
- Full UK manual driving license (held 2+ years, max 6 points).
- Ability to remain calm under pressure.
- Physical fitness appropriate to the role.
- Willingness to work closely with people in acute mental distress.
- Team-focused mindset.
- Healthcare or care experience is helpful but not essential. We train the right people properly.
Recruitment process
- Teams interview.
- Mandatory 3-day practical training, plus a 1-day induction.
- Mentored shifts with experienced staff.
- (Subject to Enhanced DBS and reference checks)
Mandatory training requirement
Successful applicants must be available to attend all mandatory training and induction dates, which are as follows:
- 1st September – Training Day 1 - 9am - 5pm
- 2nd September – Training Day 2 - 9am - 5pm
- 3rd September – Training Day 3 - 9am - 5pm
- 4th September – Induction Day - 9am - 5pm
A final, honest note
This role can be emotionally heavy but it is also meaningful, respected, and vital. If you want work that genuinely matters and you are prepared for the realities of mental health crisis support, we want to hear from you.
Ready to join a company that cares as much as you do?
Have you held a full UK manual driving license for 2 or more years?
Do you have more than 6 points on your license?
Are you available to work nights and weekends?
Mental Health Transport Technician – Basingstoke - Hampshire employer: Mary Rush Care Ltd
Mary Rush Care Ltd is an excellent employer located in the picturesque North Berwick, offering a vibrant work culture that prioritises customer service and teamwork. Employees enjoy competitive pay, comprehensive benefits, and ample opportunities for training and personal development, making it a rewarding place to grow your career while contributing to memorable experiences for guests at the golf course.
StudySmarter Expert Advice🤫
We think this is how you could land Mental Health Transport Technician – Basingstoke - Hampshire
✨Connect Through Professional Networks
Join associations related to therapy and counselling, like the British Association for Counselling and Psychotherapy (BACP). They often have job boards, events, and forums where you can meet potential employers and like-minded professionals. Being active in these spaces can give you a significant edge.
✨Show Up at Local Mental Health Events
Look for workshops, seminars, and conferences focused on mental health in your area. Not only can you learn valuable insights, but you can also network with professionals who might be aware of full-time opportunities, like the ones at Mary Rush Care Ltd. Plus, showing your passion for the field in person can leave a lasting impression.
✨Utilise Online Platforms Tailored to Counselling
Websites like TherapyJobs or Indeed specifically cater to therapy professionals. Make sure to check these regularly for new listings, and consider setting up alerts to stay ahead of the game. Plus, applying directly through these platforms can sometimes give you better visibility.
✨Leverage University Career Services
If you’re recently graduated or still in school, don't forget to tap into your university's career resources. They often have exclusive listings for full-time positions and can help you refine your interview skills. Plus, they might connect you with alumni who’re already working at places like Mary Rush Care Ltd.
We think you need these skills to ace Mental Health Transport Technician – Basingstoke - Hampshire
Some tips for your application 🫡
Highlight Your Relevant Qualifications:Make sure to showcase any relevant qualifications you've completed, such as a degree in psychology or counselling certifications. This is super important in the therapy and counselling field, so don’t skip over these details in your CV.
Showcase Your Empathy Skills:In your cover letter, it's essential to demonstrate your empathy and communication skills, which are key in therapy. Share specific examples from your previous experiences where you've effectively helped someone through a tough time—this will make your application stand out.
Demonstrate Your Continued Learning:We love seeing candidates who are committed to ongoing professional development. Mention any workshops, seminars, or additional training you’ve attended recently. This not only boosts your CV but shows your passion for the field.
Personalise Your Application for Mary Rush Care Ltd:Take some time to research Mary Rush Care Ltd and reflect this understanding in your application. Explain why you’re interested in working with them specifically and how your values align with their approach—this personal touch can make all the difference!
How to prepare for a job interview at Mary Rush Care Ltd
✨Show Your Empathy and Communication Skills
In therapy and counselling, it's all about how well you connect with others. Be ready to share examples of how you've demonstrated empathy, active listening, and non-verbal communication in past experiences. Your ability to create rapport with clients is key, so let that shine through!
✨Prepare for Scenario-Based Questions
Expect to face some scenario-based questions that assess your practical skills in dealing with clients. Think of various client situations or challenges you've encountered or could encounter. Practice how you would respond, ensuring you highlight your problem-solving abilities and therapeutic techniques.
✨Highlight Your Continuing Education
Being in a full-time role in therapy means you need to stay updated with the latest techniques and theories. Mention any professional development courses you've taken recently, or plans you have for ongoing education. This shows that you’re committed to growth in your field and eager to help your clients with the best approaches.
✨Finesse Your Personal Statement
In therapy, your personal statement is a chance to showcase who you are beyond your qualifications. Tailor it to not just highlight your credentials but also your passion for helping others. Share personal stories or insights that led you to this profession, reinforcing why you'd be a great fit for Mary Rush Care Ltd's values and approach.
