At a Glance
- Tasks: Welcome guests, manage activities, and create a fun atmosphere for all visitors.
- Company: Gripped London, part of Escapade Group, known for exciting adventure parks.
- Benefits: Competitive pay, full training, flexible hours, and a vibrant outdoor work environment.
- Other info: Opportunities for growth in a fast-expanding adventure brand.
- Why this job: Join a dynamic team and make unforgettable memories for guests every day.
- Qualifications: Energetic, organised, and great with people; customer service experience is a plus.
The predicted salary is between 20000 - 25000 € per year.
Are you energetic, organised, and great with people? Gripped London is looking for enthusiastic Activity Hosts (Ground Instructors) to join our team for the season!
About the Role
As part of our Ground Instructor team, you’ll play a key role in delivering a smooth, fun, and engaging experience for our guests. Working on the ground, you’ll support the day-to-day running of activities, welcome and host groups, and ensure visitors—from corporate teams to schools and parties—have a memorable time.
Key Responsibilities
- Guest hosting & group coordination — Welcome and manage corporate groups, schools, and parties throughout their visit
- Activity support — Assist instructors with the smooth running of activities from the ground
- Customer experience — Create a fun, friendly, and engaging atmosphere for all guests
- Briefings & guidance — Deliver clear instructions and help guests understand schedules and processes
- Queue & flow management — Keep activities running efficiently and on time
- General site duties — Support overall park operations, including set-up, tidiness, and guest queries
About You
- Enjoy working outdoors in a fast‑paced environment
- Excellent communication skills with a confident, friendly approach
- Comfortable engaging with a wide range of guests, including corporate groups and young people
- Organised, proactive, and able to stay calm under pressure
- Reliable, team‑oriented, and hands‑on
- Previous customer service, events, or hospitality experience is beneficial but not required — full training provided
What We Offer
- Competitive rates of pay
- Full training and ongoing support
- Full‑time and part‑time roles available
- A fun, supportive, and energetic outdoor working environment
- Opportunities to develop within a growing adventure brand
About Us
As part of Escapade Group Limited, we operate the ultimate indoor and outdoor adventure parks. Across our six sites and three established brands, we welcome over 1,000,000 visitors each year and host more than 7,000 birthday parties annually. We are a fast‑growing business with ambitious plans for continued expansion across the UK.
Activity Host / Ground Crew employer: Mary Rush Care Ltd
Gripped London is an excellent employer that offers a vibrant and supportive work culture, perfect for those who thrive in energetic outdoor environments. With competitive pay, full training, and opportunities for personal growth within a rapidly expanding adventure brand, employees can enjoy a fulfilling career while creating memorable experiences for guests of all ages. Join us in making every visit unforgettable at our exciting location in Feltham!
StudySmarter Expert Advice🤫
We think this is how you could land Activity Host / Ground Crew
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Gripped London and its adventure parks. Understanding their vibe and values will help you connect with the team and show that you're genuinely interested in being part of the fun.
✨Tip Number 2
Practice your people skills! As an Activity Host, you'll be engaging with all sorts of guests. Try role-playing with friends or family to get comfortable with welcoming and managing groups. The more relaxed and confident you are, the better!
✨Tip Number 3
Show off your organisational skills! Think about examples from your past experiences where you’ve successfully managed tasks or events. Being able to demonstrate your ability to stay calm under pressure will definitely impress the hiring team.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from enthusiastic candidates. It shows initiative and gives us a chance to see your passion for joining the Gripped team right from the start.
We think you need these skills to ace Activity Host / Ground Crew
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for working with people shine through! We want to see that you're excited about the role and ready to create memorable experiences for our guests.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences. If you've got any customer service or event experience, even if it's informal, let us know how it makes you a great fit for the Activity Host role!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the good stuff about why you’d be a fantastic addition to our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to joining our energetic team at Gripped London.
How to prepare for a job interview at Mary Rush Care Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Activity Host entails. Familiarise yourself with the key responsibilities like guest hosting and activity support. This will help you demonstrate your enthusiasm and readiness to contribute to a fun and engaging atmosphere.
✨Show Off Your People Skills
Since this role is all about interacting with guests, be prepared to showcase your communication skills. Think of examples from your past experiences where you've successfully engaged with different groups, whether it's in customer service or any other setting. A friendly and confident approach will go a long way!
✨Stay Calm Under Pressure
The interviewers will likely want to see how you handle stressful situations. Prepare some scenarios where you had to stay organised and proactive, especially in fast-paced environments. Highlighting your ability to keep things running smoothly will show that you're a reliable team player.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how the team collaborates during busy days. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
