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- Tasks: Lead and oversee care services, ensuring quality and compliance while supporting staff.
- Company: Join a values-driven organisation focused on dignity and quality of life.
- Benefits: Mileage reimbursement, supportive management, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care for individuals with learning disabilities and strong leadership abilities.
- Other info: Flexible hours, including evenings and weekends, with excellent career progression opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Role Purpose
The Service Manager provides senior operational leadership across Muve Homecare services. The role takes a lead on quality governance, risk management and service development ensuring care is safe, effective and person-centred. The Service Manager is responsible for assessment, care planning and oversight of care packages while working closely with MDTs and internal management teams.
What We Offer
- Mileage reimbursement
- Supportive management and clinical oversight
- Opportunities for professional development and progression
- A values-led organisation focused on independence, dignity and quality of life
Location: Primarily field based across supported living services across North East area, with occasional working from the Muve Homecare office.
Hours of Work: 40 hours per week worked flexibly to meet service needs. This role includes evenings, nights and weekend working and is not a Monday–Friday office-only role.
Key Responsibilities
- Operational Oversight and Quality
- Provide senior leadership and oversight across services ensuring compliance with care plans, risk assessments and regulatory requirements
- Take a lead role in mobilising packages of care including rapid response planning and staffing coordination
- Maintain a visible presence in both the office and the field supporting staff and managers
- Provide leadership decision-making and escalation support to Management
- Supporting the Out of Hours Team when senior leadership is required
- Staff Leadership and Support
- Act as a point of escalation for staff queries, incidents and concerns
- Provide practical and emotional support to staff working with individuals with Learning Disabilities, Mental Health needs and behaviours that challenge
- Promote least restrictive practice and positive risk-taking
- Safeguarding Risk and Governance
- Support safeguarding processes, incident management and follow-up actions
- Ensure restrictive practices are lawful, proportionate and recorded appropriately
- Complete reports following incidents, audits and reviews
- Escalate concerns and provide clear feedback to the Registered Manager
- Systems and Documentation
- Use and review digital care planning systems such as Birdie or equivalent
- Ensure accurate, timely and high-quality documentation is maintained
- Support audits and quality improvement actions
Essential Requirements
- Experience supporting people with Learning Disabilities, Mental Health needs and behaviours that challenge
- Experience within supported living or community-based services
- Ability to work flexibly including nights and weekends
- Full UK driving licence and access to a vehicle (mileage paid)
- Strong understanding of safeguarding, risk management and person-centred support
- Ability to lead, support and challenge staff practice appropriately
- Right to work in the UK
Desirable Criteria
- Experience in a Senior Support Worker, Team Leader or Deputy Manager role
- Knowledge of PBS, PMVA or equivalent
- Experience using digital care planning systems such as Birdie
- NVQ Level 3 or above in Health and Social Care (or willingness to work towards Level 4 or 5)
Deputy Manager employer: Marva Group Ltd
Contact Detail:
Marva Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to care and how they support staff. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experience with Learning Disabilities and Mental Health needs, as these are key areas for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Learning Disabilities and Mental Health needs. We want to see how your background aligns with the role of Deputy Manager, so don’t hold back on showcasing relevant skills!
Showcase Your Leadership Skills: As a Deputy Manager, you'll be providing support and guidance to staff. Use your application to demonstrate your leadership experience and how you've positively impacted teams in the past. We love to see examples of your decision-making and problem-solving abilities!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly understand why you’re the perfect fit for the role!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Marva Group Ltd
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of the Deputy Manager role. Brush up on your knowledge of quality governance, risk management, and person-centred care. Being able to discuss these topics confidently will show that you’re serious about the position.
✨Showcase Your Experience
Prepare specific examples from your past roles where you’ve successfully supported individuals with Learning Disabilities or Mental Health needs. Highlight any leadership experiences, especially in mobilising care packages or supporting staff, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the company’s approach to safeguarding and risk management. This not only shows your interest but also helps you gauge if their values align with yours.
✨Be Ready for Flexibility
Since the role requires working evenings, nights, and weekends, be prepared to discuss your availability and how you manage work-life balance. Showing that you can adapt to the demands of the job will demonstrate your commitment to the role.
