At a Glance
- Tasks: Lead and oversee care services, ensuring quality and compliance while supporting staff.
- Company: Muve Homecare, a values-led organisation focused on independence and quality of life.
- Benefits: Mileage reimbursement, supportive management, and opportunities for professional development.
- Other info: Flexible working hours with a dynamic team across Birmingham and the Midlands.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in supported living and strong understanding of safeguarding and person-centred support.
The predicted salary is between 36000 - 60000 £ per year.
The Service Manager provides senior operational leadership across Muve Homecare services. The role takes a lead on quality governance, risk management and service development ensuring care is safe, effective and person‑centred. The Service Manager is responsible for assessment, care planning and oversight of care packages while working closely with MDTs and internal management teams.
What We Offer
- Mileage reimbursement
- Supportive management and clinical oversight
- Opportunities for professional development and progression
- A values‑led organisation focused on independence, dignity and quality of life
Location: Primarily field based across supported living services in Birmingham & Midlands area, with occasional working from the Muve Homecare office.
Hours of Work: 40 hours per week worked flexibly to meet service needs. This role includes evenings, nights and weekend working and is not a Monday–Friday office‑only role.
Key Responsibilities
- Operational Oversight and Quality
- Provide senior leadership and oversight across services ensuring compliance with care plans, risk assessments and regulatory requirements
- Take a lead role in mobilising packages of care including rapid response planning and staffing coordination
- Maintain a visible presence in both the office and the field supporting staff and managers
- Provide leadership decision‑making and escalation support to Management
- Support the Out of Hours Team when senior leadership is required
- Staff Leadership and Support
- Act as a point of escalation for staff queries, incidents and concerns
- Provide practical and emotional support to staff working with individuals with Learning Disabilities, Mental Health needs and behaviours that challenge
- Promote least restrictive practice and positive risk‑taking
- Safeguarding Risk and Governance
- Support safeguarding processes, incident management and follow‑up actions
- Ensure restrictive practices are lawful, proportionate and recorded appropriately
- Complete reports following incidents, audits and reviews
- Escalate concerns and provide clear feedback to the Registered Manager
- Systems and Documentation
- Use and review digital care‑planning systems such as Birdie or equivalent
- Ensure accurate, timely and high‑quality documentation is maintained
- Support audits and quality improvement actions
Essential Requirements
- Experience supporting people with Learning Disabilities, Mental Health needs and behaviours that challenge
- Experience within supported living or community‑based services
- Ability to work flexibly including nights and weekends
- Full UK driving licence and access to a vehicle (mileage paid)
- Strong understanding of safeguarding, risk management and person‑centred support
- Ability to lead, support and challenge staff practice appropriately
- Right to work in the UK
Desirable Criteria
- Experience in a Senior Support Worker, Team Leader or Deputy Manager role
- Knowledge of PBS/PMA, or equivalent
- Experience using digital care‑planning systems such as Birdie
- NVQ Level 3 or above in Health and Social Care (or willingness to work towards Level 4 or 5)
Deputy Manager - Supported Living in Birmingham employer: Marva Group Ltd
Marva Group is an exceptional employer, dedicated to fostering a supportive and positive work environment for its staff. With a strong emphasis on professional development and career progression, employees are encouraged to grow within the organisation while delivering high-quality, person-centred care. Located in England, the company offers a competitive salary and benefits package, making it an attractive choice for those looking to make a meaningful impact in the care sector.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager - Supported Living in Birmingham
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Marva Group Ltd.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Marva Group Ltd!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Marva Group Ltd, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Marva Group Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Deputy Manager - Supported Living in Birmingham
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Marva Group Ltd:Before hitting send, make sure to tailor your application specifically to Marva Group Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Marva Group Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
