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- Tasks: Lead and oversee care services, ensuring quality and compliance while supporting staff.
- Company: Muve Homecare, a values-led organisation focused on independence and quality of life.
- Benefits: Mileage reimbursement, supportive management, and opportunities for professional development.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in supported living and strong understanding of safeguarding and person-centred support.
- Other info: Flexible working hours with a dynamic team across Birmingham and the Midlands.
The predicted salary is between 36000 - 60000 ÂŁ per year.
The Service Manager provides senior operational leadership across Muve Homecare services. The role takes a lead on quality governance, risk management and service development ensuring care is safe, effective and person‑centred. The Service Manager is responsible for assessment, care planning and oversight of care packages while working closely with MDTs and internal management teams.
What We Offer
- Mileage reimbursement
- Supportive management and clinical oversight
- Opportunities for professional development and progression
- A values‑led organisation focused on independence, dignity and quality of life
Location: Primarily field based across supported living services in Birmingham & Midlands area, with occasional working from the Muve Homecare office.
Hours of Work: 40 hours per week worked flexibly to meet service needs. This role includes evenings, nights and weekend working and is not a Monday–Friday office‑only role.
Key Responsibilities
- Operational Oversight and Quality
- Provide senior leadership and oversight across services ensuring compliance with care plans, risk assessments and regulatory requirements
- Take a lead role in mobilising packages of care including rapid response planning and staffing coordination
- Maintain a visible presence in both the office and the field supporting staff and managers
- Provide leadership decision‑making and escalation support to Management
- Support the Out of Hours Team when senior leadership is required
- Staff Leadership and Support
- Act as a point of escalation for staff queries, incidents and concerns
- Provide practical and emotional support to staff working with individuals with Learning Disabilities, Mental Health needs and behaviours that challenge
- Promote least restrictive practice and positive risk‑taking
- Safeguarding Risk and Governance
- Support safeguarding processes, incident management and follow‑up actions
- Ensure restrictive practices are lawful, proportionate and recorded appropriately
- Complete reports following incidents, audits and reviews
- Escalate concerns and provide clear feedback to the Registered Manager
- Systems and Documentation
- Use and review digital care‑planning systems such as Birdie or equivalent
- Ensure accurate, timely and high‑quality documentation is maintained
- Support audits and quality improvement actions
Essential Requirements
- Experience supporting people with Learning Disabilities, Mental Health needs and behaviours that challenge
- Experience within supported living or community‑based services
- Ability to work flexibly including nights and weekends
- Full UK driving licence and access to a vehicle (mileage paid)
- Strong understanding of safeguarding, risk management and person‑centred support
- Ability to lead, support and challenge staff practice appropriately
- Right to work in the UK
Desirable Criteria
- Experience in a Senior Support Worker, Team Leader or Deputy Manager role
- Knowledge of PBS/PMA, or equivalent
- Experience using digital care‑planning systems such as Birdie
- NVQ Level 3 or above in Health and Social Care (or willingness to work towards Level 4 or 5)
Deputy Manager - Supported Living in Birmingham employer: Marva Group Ltd
Contact Detail:
Marva Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager - Supported Living in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, especially those who work in supported living. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Get your hands dirty! Volunteer or shadow someone in a similar role. This not only boosts your CV but also gives you a real feel for the job and shows potential employers your commitment to the field.
✨Tip Number 3
Prepare for interviews by practising common questions related to supported living and person-centred care. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Deputy Manager - Supported Living in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Deputy Manager role. Highlight your experience with Learning Disabilities and Mental Health needs, as well as any leadership roles you've held. We want to see how you fit into our values and mission!
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills align with the key responsibilities mentioned in the job description. Talk about your experience in operational oversight and quality governance, and how you’ve successfully led teams in the past.
Be Person-Centred: Remember, this role is all about providing person-centred support. Share examples of how you've put individuals at the heart of your care planning and decision-making. We love seeing candidates who truly understand the importance of dignity and independence!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Marva Group Ltd
✨Know Your Stuff
Make sure you understand the key responsibilities of the Deputy Manager role. Familiarise yourself with concepts like quality governance, risk management, and person-centred care. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've supported individuals with Learning Disabilities or Mental Health needs. Highlight any leadership experiences, especially in challenging situations, to demonstrate your capability to manage staff and provide emotional support.
✨Ask Smart Questions
Think of insightful questions to ask the interviewers about their approach to care planning and staff support. This not only shows your interest but also helps you gauge if their values align with yours, especially regarding independence and dignity in care.
✨Be Flexible and Ready
Since the role requires working evenings, nights, and weekends, be prepared to discuss your availability. Show that you're adaptable and willing to meet the service needs, which is crucial for a role that involves operational oversight across various services.
