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- Tasks: Support the Registered Manager in delivering top-notch homecare services and oversee care packages.
- Company: Join a values-led organisation focused on quality care and positive outcomes.
- Benefits: Mileage reimbursement, supportive management, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in homecare and strong communication skills are essential.
- Other info: Flexible working hours, including evenings and weekends, with great career progression opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Role Purpose
The Deputy Manager will support the Registered Manager in the safe, effective and compliant delivery of homecare services. The role is predominantly field based and involves providing direct operational oversight of care packages, supporting staff, maintaining quality standards and ensuring people we support receive person-centred, safe and effective care.
What We Offer
- Mileage reimbursement
- Supportive management and clinical leadership
- Opportunities for professional development
- A values-led organisation focused on quality and outcomes
Hours of Work
40 hours per week, worked flexibly to meet service needs. This role includes evenings, nights, and weekend working and is not limited to Monday–Friday office hours.
Location
Primarily field based across service areas, with occasional working from the Muve Homecare office in Birmingham.
Key Responsibilities
- Operational & Quality Assurance
- Undertake regular spot checks on care packages to ensure quality, compliance and person-centred practice
- Complete field-based supervisions and support staff development
- Monitor care delivery in line with care plans, risk assessments and CQC expectations
- Support the safe start-up of new care packages, including staff support and on-site oversight
- Staff Support & Leadership
- Act as a point of contact for staff queries and operational issues
- Provide guidance and support to staff working with individuals with Learning Disabilities, Mental Health needs, and Challenging Behaviours
- Promote best practice in line with company policies, PMVA guidance, and safeguarding principles
- Reporting & Governance
- Complete accurate reports following spot checks, incidents and reviews
- Escalate concerns and provide clear feedback to the Registered Manager
- Work collaboratively with Clinical Leads to support complex packages
- Support compliance with CQC regulations, including Regulation 12 (Safe Care and Treatment)
- Systems & Administration
- Use digital care planning systems (e.g. Birdie) to review care records, observations, and staff notes
- Ensure timely and accurate documentation and reporting
Essential Requirements
- Proven experience supporting people with Learning Disabilities, Mental Health needs and Challenging Behaviours
- Experience working within homecare, supported living or community-based services
- Ability to work flexibly, including nights and weekends
- Full UK driving licence and access to a vehicle (mileage paid)
- Strong communication, organisational and leadership skills
- Good understanding of safeguarding, risk management and person-centred care
- Right to work in the UK
Desirable Criteria
- Experience in a Deputy Manager, Senior, or Lead role
- Experience using digital care planning systems such as Birdie
- PMVA (or equivalent) training
- NVQ Level 3 or above in Health & Social Care (or willingness to work towards)
Deputy Manager (Field Based) in Birmingham employer: Marva Group Ltd
Contact Detail:
Marva Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager (Field Based) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the homecare sector, especially those who work with Learning Disabilities and Mental Health. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Show off your skills in interviews! Prepare examples of how you've supported staff and ensured quality care in previous roles. We want to see your passion for person-centred care shine through!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind. Plus, it shows you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Deputy Manager (Field Based) in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in homecare and supporting individuals with Learning Disabilities and Mental Health needs. We want to see how your skills align with the role of Deputy Manager, so don’t hold back!
Showcase Your Leadership Skills: As a Deputy Manager, you'll be leading and supporting staff, so it's crucial to demonstrate your leadership abilities. Share examples of how you've guided teams or managed care packages effectively in your previous roles.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your experiences and achievements, making it easy for us to see why you’re the perfect fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marva Group Ltd
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of the Deputy Manager role. Brush up on your knowledge of homecare services, especially around quality assurance and person-centred care. This will help you answer questions confidently and show that you’re genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience with Learning Disabilities, Mental Health needs, and Challenging Behaviours. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see how you can contribute to their team.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s approach to staff support and quality assurance. This not only shows your interest but also helps you gauge if the organisation aligns with your values and career goals.
✨Be Flexible and Positive
Since the role requires flexibility with hours, be ready to discuss your availability openly. Highlight your adaptability and willingness to work evenings, nights, and weekends. A positive attitude towards these requirements can set you apart from other candidates.
