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For Companies At a Glance
- Tasks: Support the Registered Manager in delivering top-notch homecare services and ensuring quality standards.
- Company: Join a values-led organisation focused on quality care and positive outcomes.
- Benefits: Mileage reimbursement, supportive management, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in supporting individuals with Learning Disabilities and strong communication skills.
- Other info: Flexible working hours, including evenings and weekends, with great career advancement potential.
The predicted salary is between 30000 - 42000 £ per year.
Role Purpose
The Deputy Manager will support the Registered Manager in the safe, effective and compliant delivery of homecare services. The role is predominantly field-based and involves providing direct operational oversight of care packages, supporting staff, maintaining quality standards and ensuring people we support receive person-centred, safe and effective care.
What We Offer
- Mileage reimbursement
- Supportive management and clinical leadership
- Opportunities for professional development
- A values-led organisation focused on quality and outcomes
Hours of Work
40 hours per week worked flexibly to meet service needs. This role includes evenings, nights and weekend working and is not limited to Monday-Friday office hours.
Location
Primarily field-based across service areas with occasional working from the Muve Homecare office in Birmingham.
Key Responsibilities
- Operational & Quality Assurance
- Undertake regular spot checks on care packages to ensure quality compliance and person-centred practice
- Complete field-based supervisions and support staff development
- Monitor care delivery in line with care plans, risk assessments and CQC expectations
- Support the safe start-up of new care packages including staff support and on-site oversight
- Staff Support & Leadership
- Act as a point of contact for staff queries and operational issues
- Provide guidance and support to staff working with individuals with Learning Disabilities, Mental Health needs and Challenging Behaviours
- Promote best practice in line with company policies, PMVA guidance and safeguarding principles
- Reporting & Governance
- Complete accurate reports following spot checks, incidents and reviews
- Escalate concerns and provide clear feedback to the Registered Manager
- Work collaboratively with Clinical Leads to support complex packages
- Support compliance with CQC regulations including Regulation 12 (Safe Care and Treatment)
- Systems & Administration
- Use digital care planning systems (e.g. Birdie) to review care records, observations and staff notes
- Ensure timely and accurate documentation and reporting
Essential Requirements
- Proven experience supporting people with Learning Disabilities, Mental Health needs and Challenging Behaviours
- Experience working within homecare, supported living or community-based services
- Ability to work flexibly including nights and weekends
- Full UK driving licence and access to a vehicle (mileage paid)
- Strong communication, organisational and leadership skills
- Good understanding of safeguarding, risk management and person-centred care
- Right to work in the UK
Desirable Criteria
- Experience in a Deputy Manager, Senior or Lead role
- Experience using digital care planning systems such as Birdie
- PMVA (or equivalent) training
- NVQ Level 3 or above in Health & Social Care (or willingness to work towards)
Key Skills
- Project / Program Management
- Military Intelligence Program Management
- Military Experience
- SAFe
- ITIL
- Project Management
- Team Management
- Budgeting
- DoD Experience
- Supervising Experience
- Contracts
Employment Type
Full Time
Experience years
Vacancy 1
Deputy Manager in Birmingham employer: Marva Group Ltd
Contact Detail:
Marva Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the homecare sector and let them know you're on the lookout for a Deputy Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of person-centred care and CQC regulations. We recommend practising common interview questions with a friend or even in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your leadership skills during interviews! Share specific examples of how you've supported staff or improved care quality in previous roles. This will demonstrate that you're not just a fit for the role, but a valuable asset to the team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Deputy Manager in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Deputy Manager role. Highlight your experience with Learning Disabilities and Mental Health needs, as well as any relevant leadership skills. We want to see how you fit into our values-led organisation!
Showcase Your Experience: When detailing your past roles, focus on your operational oversight and quality assurance experience. Mention specific examples of how you've supported staff and ensured compliance with care standards. This will help us see your hands-on approach!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for clarity in your communication, so make every word count!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marva Group Ltd
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of the Deputy Manager role. Brush up on your knowledge of homecare services, quality assurance, and person-centred care. Being able to discuss specific examples from your experience will show that you’re not just talking the talk but can walk the walk.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll be supporting staff and leading by example. Prepare to share instances where you've successfully guided a team or resolved conflicts. Highlight your communication skills and how you’ve promoted best practices in previous roles.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a challenging behaviour or ensuring compliance with CQC regulations. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Inquire about their approach to staff development, how they handle feedback, or what a typical day looks like for a Deputy Manager. It’s a great way to demonstrate your enthusiasm and commitment.
